Less than one year main bearing went. Waited a month for part, service man replaced it and left. Started to fault on first load. He came back and a sensor on the motor was faulting. Wait again for part. (it was probably damaged replacing bearing). Now it keeps faulting out, needs a new control board! Waited another month and guess what, the wrong board! The BRICK told us when we purchased the warranty that on the 3rd call the machine would be replaced. Guess what; TGW knows nothing about that policy. Call them up and they don't know when the next board will come. How about a courier? They don't do that. I guess it will cost too much. Hang on to your hat TGW. I will call for every hiccup this machine has. I will laugh when the sales suggest i get an extended warranty with this outfit again.
- Approximate cost of services:
- $229.99