Trans Global Services

Appliance Repair
Edmonton AB T5M3Y6
Write a Review
Write a Review
HomeStars  >  Appliance Repair in Edmonton  >  Trans Global Services  >  HORRIBLE. ABSOLUTELY HORRIBLE.
Private User
Private User
Private User reviews Edmonton, AB
0/10

HORRIBLE. ABSOLUTELY HORRIBLE.

About a MONTH ago my fridge broke. I've been paying insurance for my utilities 220$ a month for about 3 years now so it was covered. 3 DAYS after my fridge breaks we get a tech come to the house to see what parts need to be ordered. A WEEK later the tech comes by with the parts.... which of course turn out to be the WRONG ONES. Another WEEK goes by and the technician DAN comes again with parts which of course happen to be the wrong ones..... AT THIS POINT its been 20 days since we've last had our fridge working- today is a TUESDAY, we were called saying they would have the part on THURSDAY.. 22 DAYS without a fridge. NOTHING to compensate. YOU GUYS SUCK. PATHETIC. YOU HAVE NO SENSE OF CUSTOMER CARE OF APPRECIATION. A fridge is a necessity. Maybe a sense of urgency would be appreciated? For anyone reading this you're honestly better of NOT dealing with these guys and getting a completely new appliance- 220$ x 36 months in total = 7920$ spent- All to wait basically a month for a simple fridge repair. YOU GUYS SUCK.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?