John and his team were excellent. We have a small and somewhat quirky kitchen space that we were trying to squeeze as much space out of as possible. He worked with us to make the most of our space in the circumstances. In the end our kitchen looks really nicely finished and well put together. We are pleased.
My one comment is that Ikea needs to make it more apparent how to book the in-home planning session with Modus as the only way that you can book this is by going into an Ikea, apparently. Thinking in home planning was no longer an option, we booked an instore planning session and then found out that we could have had someone come into our space and help us. It all ended up alright but it would have saved some blood, sweat and tears if we'd known how to arrange in home planning.
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- Company Response
John and his team are like a well-oiled machine that produces wonders! Decades of experience and hard work are packed in there :) We are very happy to hear that you have experienced it and as a result got a lovely kitchen!
As for the in-home planning that our team offers, it saddens us that IKEA doesn't offer bookings online for that. It would be more convenient for you, the customer, and as you said, it would save a lot of time, energy and driving hours.
Please let us know if you need any more work in the future.
Enjoy the kitchen and we hope it brings you joy.