Modus Enterprises

Kitchen Planning & Renovation
112-3855 Henning Dr Burnaby BC V5C
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Reviews by rating (past 12 months)
Best of 2015 winner 3 timesBest of 2015winner 3 times

Reviews for Modus Enterprises

Average customer rating:
9.3 10 (80 reviews)

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Tanja
Tanja
0 reviews Vancouver, BC
10/10

Kitchen and bathroom renovation, installation of organized closets

Rose was my project manager and she was absolutely wonderful. Knowledgeable and easy to work with, I couldn't have asked for a better person to manage the renovation of my home. It was a great collaboration in designing my space and I'm thrilled with the results. Additionally, the people Rose works with at Modus and the tradespeople they use who worked in my home were all lovely and friendly people, professional and knew what they were doing. I always felt that I was in safe hands. We remained basically on schedule and, though I haven't received the final bill yet, I'm not expecting any surprises since Rose was always very good at letting me know about the few price differentials during the process. I have recommended Modus, and Rose specifically, to a few people I know who are looking at renovating their homes and I will continue to do so.

Approximate cost of services:
$60,000.00
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Company Response

Dear Tanja.

Thanks for taking the time to describe your experience.

We pride ourselves in approaching each project, big or small, in a wholesome way, as if we would with our own homes. Rose and our trades are a great asset to our twam and we are happy that they have contributed their knowledge and good attitude in your project :)

Enjoy it!!

Private User
Private User
Private User reviews Calgary, AB
0/10

Cabinet install

We gave them the measurement of the IKEA cabinets.
Were told one price. Agreed to it. They ended up not using almost 20 boxes of cabinets yet they added over 700.00 more than estimate.
Even charged extra for an insert that was part of the cabinet.
These guys are so dishonest.
The amount of their estimates is not on their contracts that you sign . So they can change the final cost to whatever they want.
Disgusting business practices.

Approximate cost of services:
$1,700.00
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Company Response

Dear "Verified Private User".
Could you please send us an email or contact us in any other way so that we can take actions regarding this matter.

We would love to dig deeper to see why "20 boxes were not used", was there a change in the layout on the day of installation? Was there any last minute troubleshooting due to unforseen construction site situation? As you know, we are adamant about the client being on site with our installation team on the full day of the installation to go over everything together, so the communication is transparent. You, as our client would be part of the installation process and would know exactly why changes are needed. Perhaps the order was incorrect or delivered wrong?
Was there custom work that you as requested and wasn't indicated pn the layout?
We are listing these circumstances because they are not uncommon in a complex project such as a kitchen design and install.

"Estimates" are exactly that, estimated costs based on the piece of paper with 2D information. However, on-site and in person, if the plan doesn't work (as one of the instances why the price can fluctuate), you along with the installers will troubleshoot to find the solution. Sometimes this involves tweeking the design, and as such results in change of order and material.

All this is hypothetical and we can list more reasons, but we would prefer to talk to you directly and with facts, so please reach out to us.

Best regards,
Modus Management

Ralph a.
Ralph a.
0 reviews Abbotsford, BC
10/10

Kitchen cabinets

Simon & his team were amazing. They were focused, efficient and explained everything as they were going. Also, explained issues fully as they arose and provided solutions. They work very well together and seem to have a great camaraderie between them.
I would not hesitate to have this team in my home again and would highly recommend them to anybody.

Approximate cost of services:
$3,000.00
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MM
MM
0 reviews Port Moody, BC
10/10

IKEA Kitchen installation

Hi Sarah,
Just wanted to drop you a line to tell you how pleased we are with our kitchen installation by MODUS. This was our third IKEA kitchen and the second one MODUS installed.

Walter was the team lead and did an excellent job of guiding his team. He also had a couple of suggestions which were extremely helpful.
He checked the list of items against the plan and he told us about the items that were missing from the delivery so we could get them from the store right away.
His team was very professional, tidy and efficient. Our kitchen looks great and we owe it mostly to your installation team.
I also would like to thank you for a very pleasant experience we had with you helping us along the way. Excellent customer service.

Thank you

Approximate cost of services:
$17,000.00
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Company Response

Wow. Thank you. Such nice words. We have developed a system how we approach each installation job, we try to make it smooth and complete it in one day so that you can go ahead and continue your project.

Enjoy it! And we look forward to the third kitchen project with you :)

davekar
davekar
0 reviews Delta, ON
10/10

Kitchen renovation

These guys were fantastic from the first phone call with Sarah at Modus to the final one! The estimator Alfred spent 4 hours with us on the initial visit and did all the planning and measuring. Then Sergey and the demolition team did a fantastic job and were neat and clean with minimal mess when removing backsplash etc. We then discovered we needed some drywall repairs and he had a guy here on a Sunday to get the job done prior to a Tuesday installation. He also did a great job. The installation team headed by Walter were amazing, 6 guys were here on the dot of 9 am as promised and by 6 pm the same day our entire kitchen cabinets etc were beautifully installed complete with lighting and all the details. Truly lovely. Again they were great guys, super polite and nothing was too much trouble. On inspection the next few days there was a couple of very “minor” little things I wanted fine tuned before the countertops were installed and they came back another evening at 8 pm (after another job) and happily made sure everything was to our liking. We couldn’t believe our good luck in having all this work done by Modus so efficiently. A job very well done, kudos to them and I would not hesitate to use them again for anything we need done.

Approximate cost of services:
$6,000.00
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Company Response

We are so thrilled that you had good experience at each atep during the project. Also, thank you for sending kudos to our team members by their name, it speaks volumes!! They are all part of our family and each one has a crucial role in the big picture. We are beyond grateful for these kind words, and for the opportunity to work with you. We all hope you enjoy the space for many years to come and create some new memories in it.

richard in Edmonton
richard in Edmonton
1 review Edmonton, AB
10/10

IKEA kitchen installation

I just wanted to follow up after the installation of our IKEA kitchen.

The team did an amazing job and we were extremely happy with the results and the outstanding effort that they put in. I had my doubts that it could be done in one day but they made it look easy. They were a great group of guys and it was a pleasure to have them in our house. I seriously can't say enough good things about them. They made me wish i worked for Modus and got to hang out with them everyday. They really seemed to enjoy their work which was great to see. Because of their knowledge and experience they were able to reuse different materials and cuttoff pieces to complete the job. This ended up savings us over $500 in material that we were able to return to IKEA. Amazing!!!!

Please make sure to give them a big thank you from me and my wife.

Approximate cost of services:
$3,500.00
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RENO in Richmond
RENO in Richmond
0 reviews Richmond, BC
10/10

kitchen renovation

Very pleased with the entire team. Showed true dedication n professionalism. Our designer's kitchen plan was spot on; the demolition team were very efficient n did a great job taking down the old cabinets and were very thorough with the cleanup afterwards. Our lead installer was also very very helpful during the installation phase. His crew did a wonderful job putting in the new cabinets .The entire phase of the project came through without a hitch . Thanks to all the staff for their tireless energy and great attitude.

Approximate cost of services:
$8,000.00
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robertajensen
robertajensen
0 reviews Vancouver, BC
10/10

Kitchen renovation

Extremely pleased with final result. Except for some delivery delays ( not the fault of Modus ) work was done in a timely fashion by skilled professionals. Project manager Rose Kang was professional and supportive throughout the process. Would not hesitate to recommend this company.

Approximate cost of services:
$25,000.00
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Company Response

Thank you! Rose and the rest of the team enjoyed working with you. We are happy that you are happy :) ENJOY!!

frew.paul
frew.paul
0 reviews Vancouver, BC
10/10

Kitchen renovation

Cabinets were from Ikea. A Modus planner came to create the design. A PM then came to put together a schedule and budget. Their team did the demolition, installed new cabinets, counter tops, backsplash and lighting. It took about 5 weeks from start to finish, mostly because of the 3 week wait for the countertops from measuring to installation - and it went very smoothly. I would definitely recommend using Modus.

Approximate cost of services:
$20,000.00
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Company Response

Thank you!
We are thrilled that you enjoyed the process. Yes, the wait for a custom countertop production is lengthy and adds onto a project. But, as a result your cabinets are completed with a quality product that will last for a long time. Enjoy your kitchen!!

shane_oneill
shane_oneill
0 reviews Bowen Island, BC
10/10

Kitchen install

They were impressive. Well trained, prepared, provided a quick quality install. Very pleased with my experience with Modus.

Approximate cost of services:
$12,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modus Enterprises

Modus Enterprises is an independent company, locally owned and operated out of Vancouver, BC, with an office in Calgary, Alberta. Since 1998, a significant focus of our business has been providing certified installations of IKEA kitchens. For the last decade we have coordinated commercial & residential renovation projects with exemplary results. Our adept time management skills & foresight in the role of general contractor & project manager have earned us a portfolio of well-executed renovation projects. We also offer Kitchen planning services and as of several years ago, we have expanded to create focus for our design team to become distinguished as interior design + space planning specialists. Our company can provide full service of project management & contracting for kitchen cabinet installation, floor installation, kitchen design, interior design, and renovation. To see examples of some of our cabinet installation work in person, please visit a showroom at the Richmond or Coquitlam IKEA stores.

CATEGORIES
Kitchen Planning & Renovation and Design/Project Management
PRODUCTS
IKEA Kitchen and Bathroom installations
SERVICES
- Full residential renovation & project Management - IKEA Kitchen and Bathroom cabinets
BRANDS
IKEA
STYLES
Scandinavian, Modern, Traditional
SPECIALITIES
Kitchens
WEBSITE
http://www.modusenterprises.ca
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
50
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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