Advanced Roofing Ontario Ltd

I had a roof installed in 2011. Lost a few shingles in August 2020. Advanced roofing sent someone and they repaired and replaced shingles. This spring, still under the ten year warranty, I had a shingle problem. Since we are seniors, we did not feel comfortable going on the roof and I called Advance Roofing again and explained that we needed someone to come and fix the problem. Tony and another chap came and replaced the shingles. Tony was very polite and efficient and assured me things looked good with the roof now. Thank you Tony.

I had my roof done by Advanced Roofing quite a few years ago. When I called them back because of leaks they were very rude to me, telling me I had called them too often and they were not going to keep coming back, although it was in the 10 year warranty period. I made the calls quite a bit before the 10 years. I had very rude service when I called Anthony and Kevin regarding problems I had with the roof leaking. DON'T EXPECT ANY SERVICE FROM THIS COMPANY ONCE THEY HAVE YOUR MONEY.

This company installed my roof years ago. Called them because the roof was leaking. The receptionist took the info and said someone will come in a day or two. Repair men never showed. Waited 2 month until someone finally called back.

Poor service.

We had our roof installed last summer, it seemed good and we were very happy with the work and service. That is until we noticed a shingle lifting. We called Victor who filed the issue with customer service and said they would be in touch. We heard nothing. We have been calling for weeks, including calls and texts to Victor no response. I don't know if they are in business as all calls to any number on their card or website go straight to a message that indicates "the person at extension x is not available". I have no idea what's happened but I would like an explanation and to know whether the warranty on their work and my roof is going to be honoured. I had been very happy with their work and recommended them to friends. I'm beyond frustrated and aggravated by this turn of events.

Had my roof reshingled in May 2008. Found shingles flying off over the years, on 3 occasions....called Advanced Roofing....they replaced, but clearly did not do an inspection of the rest of the roof on any of those times. In March 2018, while roof was still under the 10 year "Workmanship Warranty" a large number of shingles, along with a vent, flew off. I called Advanced left a message, plus sent e-mails. No response. I had to spend $700/ to have the missing shingles replaced.

Last week Advanced Roofing arrived early Monday morning to do a complete roofing replacement which had been explained to me by Victor and budgeted. It was a melting hot day! The crew were very personable and worked very hard, even through the downpours (which likely felt very cooling). They put in a long day and were able to complete the roof in one day. The job site was left very clean and the roof looks fantastic. This is the second time we have had this company and again they were terrific. I would certainly hire them again. Thanks to all.

Within a year of the complete tear off and redo, the roof issues started with a huge stain on the ceiling in the master bathroom, cause by the wrong gasket around the bathroom vent. Since then we have had 4 separate incidents where shingles have slid down the front roof. After multiple calls they have come out and tried to fix it, but clearly it is only a bandaid fix and there was a fundamental issue with the installation. Either the sheeting needed to be replaced or the installers did not know what they are doing. Repeated attempts to have this resolved have gone unanswered, we are now proceeding with small claims court. Find someone else to do your roof.

Had my roof done in less than 10 years, still under warranty. Everything was good until problems with the roof. Don't want to fix, the mgr kevin will never call you back. Stay away from this company!!!

NO, I would not recommend this company at all. Waste of time and money, lots of unnecessary stress poor professional advice and most importantly poor quality of work

Last year, I had few shingles missing from my roof so I called this company to have someone come and fix the problem.
My roof was 14 years old so I asked the person who came to give me an estimate to advise me on whether or not I should repair the missing shingles or consider replacing the roof instead. The contractor assured me that my roof was still in good shape and could last for few more years. I am a senior person and I fully trusted his judgement.
I called the company back late June 2017 to book an appointment for the repair. The same person came in July 2017 and did the so-called repair. I provided the replacement shingles and I paid $370 for the service.

Few months later, around November 2017, I noticed a bulge on my roof exactly at the same spot where the repair was done. I called Victor to please come back and check. He came back and quickly inspected the roof again. He then told me that there were few more shingles missing not the ones he had replaced earlier but different ones.
I was disappointed and upset. I told him he should have given a better advice the first time he came over. He claimed he did and that I preferred the repair instead. This upset me even more and made me loose my trust in this company.

Victor did not even offer to fix the new problem, he said he put some glue and assured me again that I would not have any leakage issue until summer. He would send me a new estimate for a roof replacement. Unfortunately, to this day, he never got back to me which is what I expected no surprise to me.

As you can imagine, it did not take too long for my roof to develop a leak. Now, I am left with a more serious problem to solve and I am again looking for a trustworthy contractor to do some urgent water-proofing before I can replace the roof nest summer.

Advanced Roofing Ontario Ltd did the work this past fall and we were 100% happy with them. On time, as per budget and everything looks great!
They kept the job site clean and were very careful to protect our expensive flower gardens and shrubs. Would absolutely recommend.