I found Arrow Contracting on the Internet while looking for quotes. Shawn was very accomodating coming to the house and walking through what we wanted and our expectations. We then received his quote and looked for a time that would work for us to do a full renovation. Shawn was very accomodating and I knew at that moment that this project was going to go well. Shawn gave me a timeline and a start date and on that date they arrived at the time they stated they would be at the house. The customer service that Shawn provided to us was over the top and I actually started to talk about it within the first couple of days as I had never experienced this kind of Customer Service from a Contacting company. Alex who was the main contractor showed up each and everyday at the time he stated, worked hard and very long hours. He did his best to keep on his timeline and if he had an unforseen issue that came up he explained it to us. The work was done with such expertise that each day my trust grew and I looked forward to coming home from work to see the next step. Alex was an amazing contractor and we actually enjoyed having him in our home. The final reveal of my bathroom was nothing more then outstanding. I was overwhelmed to say the lease. Shawn and Alex were so detailed oriented that I have never been so happy and totally satisfied with my bathroom. It is stunning, beautiful and it has only been a week but love it eveyday that I look at it. I can hardly wait to call Shawn and his team back for other projects. Thank you Shawn for everything and for having a contracting company that you truely can respect and trust. Thank you Alex for your hard work and being so detailed. An amazing job for a fair price by a very honest company.
- Company Response
Jane, it is customers like yourself that make our job so rewarding. We are thrilled that you are so happy with your new bathroom. It is a genuine satisfaction to know you've made your customer happy. We thank you for the opportunity to work for you and sincerely look forward to working with you again in the future.