Drain Com

Waterproofing
Mississauga ON L4W 2M2
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98%

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Reviews for Drain Com

Average customer rating:
9.9 10 (857 reviews)

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SandyMack24 from Toronto
SandyMack24 from Toronto
1 review Toronto, ON
10/10

Highly recommend!

Absolutely flawless execution. They didn't stop until they located the source of the issue and then revised their approach to remedy it. I can't recommend this company enough. Quick, efficient and beyond professional and knowledgeable.

Approximate cost of services:
$3,950.00
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Company Response

Dear Sandy,
Thank You for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts. Thank You again,

DrainCom

Deb
Deb
3 reviews Toronto, ON
10/10

Sump pump with back up battery installation

Fabulous service from this company from start to finish! I would recommend them for any of your needs! thank you Drain Com

Approximate cost of services:
$2,000.00
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Company Response

Thank You Deb for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Private User
Private User
Private User reviews Toronto, ON
10/10

Coldroom Waterproofing

We had work done by DrainCom Approx. 8 years ago.
We have found them to be extremely helpful and responsive. Recently we required our back up charger to be inspected. They sent a technician promptly and the issue was resolved. I would highly recommend them
because they do good work and stand behind there work.
Dave B.

Approximate cost of services:
$7,000.00
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Company Response

Thank You Dave for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts.

DrainCom Inc

Private User
Private User
Private User reviews Toronto, ON
10/10

Camera inspection of floor drain out to street

The issue was that I was trying to determine the cause of a smell in the house after it rains. Vlad was great. He explained everything before, during and after the camera inspection. It showed that there were no blockages or breaches in the line, and that there was not another floor drain hidden under the sub-floor. He suggested some other things it could be, as well as some tests I could do myself. Price for the camera was $280+hst, which was less than some other quotes for the same job. I was given a detailed written receipt for my records. I provided my credit card information to the office staff once the job was completed. I found this to be a very professional company and I would use them again.

Approximate cost of services:
$316.00
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Company Response

Thank you very much for your review, we appreciate and value your business! We are pleased and happy to know that you are satisfied with your experiences with DrainCom and we look forward to working with you again in the future.

Wishing you all the best,
DrainCom Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Backup water valve

Very honest and professional work
They deliver 100% what they promised
Excellent customer service
On time work done
Guide me through the process of work
Definitely recommend
Excellent job
I would like to thank to the people who done the great work. Thanks you.

Approximate cost of services:
$1,500.00
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Company Response

Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Kim
Kim
10 reviews Vaughan, ON
10/10

Waterproofing

Drain Com is a great company. We called them after having many issues with our former contractor. We hired what we thought was a licensed contractor, but he wasn't. The job was supposed to take about 2 months. After many excuses and in the 3rd month we fired this contractor.
Drain Com came in and repaired or replaced all the things our former contractor did wrong. They were great. Every time we called they answered our questions.
We would highly recommend Drain Com. Very professional, prompt and knowledgeable. Their price was competitive. They itemized the job so we were able do some of the prep work which lowered the overall cost. We recommend this company highly!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Kim!
Thank You so much for taking time and sharing your positive experience. We are so glad you were happy with our service! Thank You for being our customer and thank You for choosing DrainCom!

DrainCom Team

mfed
mfed
3 reviews Toronto, ON
10/10

Emergency Water Supply Replacement

We have used Draincom a couple of times over the years including to do full waterproofing of our basement probably 15 years ago, and most recently to help us with an emergency water supply replacement. Our supply line burst under our front lawn which meant we had to get the City to shut of our water entirely so had no water at all. I called them right away and Talin answered live in the evening and did an AMAZING job of taking care of us, even though they were fully booked. Vlad was there the following morning to scope it out while Talin got the location services looked after and the next day Serge and the crew were there and worked into the night to get it done, including digging down, torpedoing a new hole and replacing the supply line. Great people, hard working, friendly and professional. Also put everything right back and left it in really good shape. Can't recommend them enough!

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your review, we appreciate and value your business! We are pleased and happy to know that you are satisfied with your experiences with DrainCom and we look forward to working with you again in the future.

Wishing you all the best,
DrainCom Team

Terry in Mississauga
Terry in Mississauga
6 reviews Mississauga, ON
10/10

Replace clay sewer pipes with PVC

I hired this company to give me an estimate to replace my clay sewer pipes in April 2020. Serge came and gave me a FREE estimate using a camera to go down into the pipes. Other companies would charge me over $200-$300 and would only deduct the price if we went with them. The price I got was almost half the price of another company! And still the least expensive of all of the estimates I got, but I got good quality. A large crew came and did the work in two days It was a big job because they had to dig a 12 foot trench in my driveway. Only minor issues were no masks were worn by the crew (they were mostly outdoor but did some indoor work) and there was a minor dent in my drywall when they brought the pipes into the basement that I only noticed after the job was done.

Approximate cost of services:
$10,000.00
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Company Response

Thank You for taking the time to share your experience. It is rewarding to know that you were happy with the service provided. And big thanks from all of us at Draincom !

Ivan
Ivan
2 reviews Toronto, ON
10/10

main drain repair

Drain Com replaced a broken main drain in my property. They were prompt, professional, careful, and they did the job in one day and for a very reasonable rate. Good job and good communication.

Approximate cost of services:
$2,200.00
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Company Response

Dear Ivan!
Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Eva
Eva
1 review Markham, ON
10/10

Great company and team to work with!

I was looking for a company who could disconnect my downspout and cap my drain pipe. I was fortunate enough to find DrainCom. All members for their team were responsive, professional, knowledgeable and skilled.

Special shout out to Talin, Vlad and Jerry who made this a positive experience and for giving me peace of mind. I highly recommend DrainCom and I would not hesitate to use them again.

Approximate cost of services:
$600.00
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Company Response

Thank You Eva for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Com

DrainCom, your local Basement Waterproofing and Drain Experts, is your "one stop shop" for basement waterproofing, foundation crack repair, drain and sewer, basement flood prevention, Sump Pump and Backwater Valve Installation and needs.

CATEGORIES
Waterproofing, Drain Services, and Foundations
SERVICES
Drain and Sewer Repair, Basement Waterproofing, Foundation Crack Repair, Basement Flood Prevention
SPECIALITIES
Basement Waterproofing, Sewer and Drain , Trenchless Drain Repair, Foundation Waterproofing, Water-services, Drain Power-Washing, Drain Cleaning, Backwater Valve & Sump Pump Installation, Weeping tile repair, window well installation
WEBSITE
https://draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-Transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
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