Drain Com

Waterproofing
Mississauga ON L4W 2M2
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Reviews for Drain Com

Average customer rating:
9.9 10 (857 reviews)

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Amanda B in Toronto
Amanda B in Toronto
1 review Toronto, ON
10/10

Leaking Toilet

Fast, professional, and well done! We got an appointment on the same morning we called the company. Valentyn found the problem, replaced the water supply line, and fixed the leaking toilet. Very pleased with the service.

Approximate cost of services:
$120.00
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Company Response

Thank You Amanda for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Ben in Toronto
Ben in Toronto
2 reviews Mississauga, ON
10/10

House Water shut-off

Had to have main water supply shut off valve replaced. Will Vincent came as soon as he could and replaced. Professional, courteous will definitely be using/recommending DrainCom in the future!!!!!

Approximate cost of services:
$500.00
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Company Response

Thank You for taking time and posting your review! It was a pleasure reading it and to learn how happy you were with our service. We appreciate your recommendation of DrainCom . Thanks again for choosing DrainCom!

altafchampsi in Kanata
altafchampsi in Kanata
1 review Vaughan, ON
10/10

Leaky faucet Repair

I have used DarinCom for several repairs in my home, from booking the appointment with Santina to having the work completed by Valentyn everything is top notch.

I have exclusively used Valentyn for my repairs, his work is clean and complete, never had any issues.

Highly recommend this company.

Approximate cost of services:
$250.00
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Company Response

Thank you so much for sharing your review here on HomeStars. This is a terrific review. Thank you for letting us and the HomeStars community know what you think, we really appreciate it!
DrainCom Team

Maury in Toronto
Maury in Toronto
1 review Toronto, ON
10/10

Bathroom Job

I was immediately impressed by Valentin when he arrived exactly when he said he would. I know that isn't particularly high standard but it isn't unfortunately all that common. He was up front with me about the cost and work he was going to do fixing my bathtub drain and made sure to answer all of my questions I might have had. I 'd definitely recommend Draincom to anyone I know that needs a plumbing.

Approximate cost of services:
$360.00
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Company Response

Dear Maury!
Thank You for the compliments. We will definitely pass them to Val . They are much appreciated by me, my team, and I'm sure many fellow homeowners. This is one of many examples of the great value that we try to deliver to each and every homeowner.
Thank You very much.

Serge
DrainCom Inc

Irina in Scarborough
Irina in Scarborough
1 review Toronto, ON
10/10

Service

I got amazing and fast service from Draincom. The roots from the tree grew through the main drain and blocked the water flow. I got an emergency situation in my basement. I foud that problem after coming from work around 7 pm. I called to Draincom and half an hour later Valentin indentified the problem using the camera and got rid of the roots. He did professional and clean job for a very good price. I am definitely recommending this company.

Approximate cost of services:
$0.00
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Company Response

Thank you Irina so much for the wonderful review! It is rewarding to know that our customers are satified with our service, prices and work. We do look forward to hearing from you should you require any plumbing or drain assistance again in the future.
Thanks for choosing DrainCom Inc!

Khatija in Toronto
Khatija in Toronto
1 review Toronto, ON
10/10

Great Service and Quick Response

I reached out to multiple people on Home Stars and heard back from only a few people. We scheduled an in-home assessment. Valentin suggested that we buy a new replacement valve because when we explained the issue, he said it must be the faucet/valve.

He kept us updated prior to his arrival and his service was friendly and prompt. He was very helpful and quickly finished the task! Highly recommend!!

He even followed up a few days later to ensure everything was working well!

Approximate cost of services:
$200.00
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Company Response

Thank you for the kind words, Khatija! We'll pass along your compliments to Valentin.

Frank in Mississauga
Frank in Mississauga
1 review Mississauga, ON
10/10

Fixed several Plumbing problems in one great cost

There was a leak from bathtub in upstairs master en-suite washroom. Leak happened even taking a quick shower (no duck baths). This caused damage to main floor laundry room ceiling. Val came from DrainCom. He waited patiently for me when he got there right on 4PM (DrainCom said appointment was 4-6PM), but I was stuck in traffic and got home 4:15pm. He found several issues with bathtub, he showed me drain had plumbers putty which was wrong for that application. He had to open the wall in Walk-in Closet, behind bathtub faucet/shower wall and discovered pipe was leaking there too. This was a big job and I was nervous how much it will cost me. Luckily I hired a great plumber and he fixed all approx. $500. That's it! After he left, I discovered our Powder Room toilet stopped getting water after flushing bowl. I called DrainCom and he found out that the water hose was an anti-flood hose which blocked the water. Val fixed this without charge too! Highly recommended. My parents referred me to him (Val also fixed my parents' leaky faucet too).

Approximate cost of services:
$500.00
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Company Response

Frank, thank you for the review. We're happy to hear that you're satisfied with Val's service. Don't hesitate to contact us again for any plumbing needs.

Helen in Toronto
Helen in Toronto
1 review Toronto, ON
10/10

Valve repair

Plumbing ALWAYS costs more than you want it to! That being said, I do feel that Valentyn charged a fair price for the replacement of the water valve for my antique sprinkler system. He did not have the valve with him (this I can easily understand), but very quickly procured the part. He also adjusted my household water pressure. I've used DrainCom services before and will again--excellent customer service and expertise!

Approximate cost of services:
$360.00
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Company Response

Thank you, Helen! We're happy to know that you're satisfied with our service.

Kim in Toronto
Kim in Toronto
1 review Toronto, ON
10/10

Valve replacement

Val arrived very quickly to provide an estimate. He worked hard and provided good advice. He replaced a leaky inside valve for my hose bib and moved it over a few inches to make access to it easier. Price was very reasonable. I would use Drain Com again.

Approximate cost of services:
$280.00
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Company Response

Kim, happy to hear that! Thank you for the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Com

DrainCom, your local Basement Waterproofing and Drain Experts, is your "one stop shop" for basement waterproofing, foundation crack repair, drain and sewer, basement flood prevention, Sump Pump and Backwater Valve Installation and needs.

CATEGORIES
Waterproofing, Drain Services, and Foundations
SERVICES
Drain and Sewer Repair, Basement Waterproofing, Foundation Crack Repair, Basement Flood Prevention
SPECIALITIES
Basement Waterproofing, Sewer and Drain , Trenchless Drain Repair, Foundation Waterproofing, Water-services, Drain Power-Washing, Drain Cleaning, Backwater Valve & Sump Pump Installation, Weeping tile repair, window well installation
WEBSITE
https://draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-Transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
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