Michael arrived within the hour the office called to tell me the technician was coming. He was courteous and friendly and very knowledgable. When he looked at the leak he immediately pulled the hose out and hand tightened the connection. Problem solved. He tightened it further with tools and asked if there was anything else he could help me with. I was flabbergasted at how easy the solution was and he went on to explain to me that disreputable plumbers have been know to LOOSEN this hose to overcharge their clients for unnecessary work. He even asked if I'd seen the CBC Marketplace special on such fraud, and joked that he might be on hidden camera. This was the most pleasant and educational visit I've had from a tradesperson and I would call him in a heartbeat if I had another problem. He even made a follow up call to make sure the problem hadn't recurred. If you've got plumbing issues, stop reading this review and call WaterWorks. You won't regret it.
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- Company Response
Hi kalb in Bloor West Village - Thank you for your great review. It is so great to hear such wonderful comments from our clients. We are happy that we were able to help you with your plumbing issue while it was something simple. We love to share knowledge so be sure to "like" our Facebook page and you will receive more hints and helpful pointers to help you avoid costly plumbing repairs. From the Team @ Water Works Plumbing and Drains Inc.