Well it began with a drip.drip.drip. So I shut the water off tried to replace the cartridge.As the story goes the "builder's faucet" basically fell apart in my hands as I was trying to fix it. I called in Water Works Plumbing and the plumber basically cut a small hole in the wall behind the shower and transplanted a new very solid looking shower faucet. He didnt even have to break any tiles.I think he's done this before!LOL. Anyways I'm not doing plumbing anymore.Nice faucet Michael!