Waterworks Plumbing & Drains

I had a leaky hot water tank under my kitchen sink, michael came, diagnosed and repaired it quickly.

Service tech did a good job. Was quick, professional and cleaned up. And, they warrantee their work. I thought it was a bit expensive, but you get what you pay for.

Michael not only replaced our washing machine taps in a jiffy. He also looked at my water bill, which was too high, and after some investigating he advised me that it was one of my toilets. I can't say enough good things about Michael. He's courteous, professional, honest and extremely knowledgeable. Going forward I will only use waterworks plumbing and drains. I would also like to mention how amazing Rupinder is, their secretary. She called me on a regular basis to keep in the loop, answer my questions, advise me that the technician was on his way etc. Rupinder's customer service skills are exceptional and she goes above and beyond to assist customers. Rupinder and Michael are two of Waterworks plumbing most valuable assets.

I found these guys here on Homestars and picked them from the great reviews and I'm glad I did. The positive reviews are accurate - they are professional, timely, responsive and communicative. Will definitely use again when needed

Alija did a wonderful job clearing our clog. Initially he tried going through the drain but he explained the risks and we decided he would go through the toilet. He was very pleasant and professional.

We are preparing to move and needed to address a number of plumbing concerns. Mike and his apprentice, Hunter, came in and over the span of two days attended to said concerns, which included a new sump pump and the installation of two new bathroom sinks, etc., We are beyond satisfied with the work that was done! Both gentlemen were extremely prepared, professional and friendly! We will definitely call on them again
if and when we encounter any problems in our new home! We highly recommend Waterworks Plumbing!!!!! 6 out of 5!

Had water flowing from the ceiling and was extremely concerned. Waterworks came within an hour and resolved the problem in the spot. Then fixed the shower tap and made sure to find the most money efficient way.
Its hard to find people with such integrity, skill and kindness. Thank you so much!

It is with pleasure that I highly recommend Waterworks Plumbing. We appreciated outstanding customer service, both professional and quick, to resolve a possible cause of water leak damage to the hardwook floor outside a bathroom. A cracked toilet was replaced.
Rupinder, from the office, patiently listened to the problem and was very helpful. She updated us on Michael's arrival and did an excellent job of follow-up to ensure that everything was to our satisfaction and working well.
Michael was professional and friendly, with genuine concern for the customers. He was respectful of both customer time and our home environment.
Thank you, Michael and Rupinder! We will be in touch for any future plumbing service. We have already recommended you to one of our neighbours in need of another issue to be resolved.

What I thought was a HVAC concern eventually turned out to be a water meter that was leaking. It was alarming to realize that the problem was bigger than we had realized. After looking at reviews on HomesStars I called WaterWorks and spoke with Rupinder. She is very understanding and asked me to send a photo of the problem. Rupinder has a lot of patience and answered my calls and questions throughout the afternoon.

Michael has years of plumbing experience and he quickly put our fears at ease regarding the problem. He explained how to proceed and he provided information for the city in regards to the problem. I was
impressed with Michael's high degree of knowledge, integrity and kindness during a stressful situation.

Rupinder followed up with us the next day to determine if our concerns were all resolved. Yes, they were and if we have any future concerns WaterWorks will be our first call. Thank you Michael and Rupinder for your professionalism and help

Alija, the plumber, and Peter, the co-op student, were always professional, helpful, and diligent. We have had, over the years, much plumbing work done. And we can say, unequivocally, they knew exactly what to do, and it was done with no issues.