Java Electric deserve a Gold Medal from us for outstanding Customer Service, Quality Workmanship, Reliability and Promptness, Fair Pricing, and an unbelievable “Can-do, no problem” attitude towards achieving an excellent result!
Outstanding Customer Service:
We have just moved into a condo/townhouse from our family home. Before we sold our old home, Java electric inspected our wiring, provided an estimate, and performed multiple tasks ranging from installing GFI’s to replacing aluminum/copper wiring. Upon completion they arranged to have an inspector review their work and provide us with a certificate that guaranteed the household wiring system to prospective buyers. They performed the job on time and on budget.
“Can- do", “no problem” Attitude:
Upon arriving at our new condo/town home we were told by a contractor that my wife’s request for pot-lights on the middle floor of a 3 level condo were near impossible and would require expensive ceiling repairs. And also, my request , for recessed electrical outlets, and recessed electric connections for an “invisibly wired” flat screen television/computer system were impossible. We were about to give up, and then we remembered Java Electric. One visit from Antonio at Java and his response was “NO-PROBLEM”. On his first visit he installed recessed electrical outlets, fished wiring through walls, installed a recessed box to invisibly hold components, he even fished the cable wires through the walls at the same time.
Quality Workmanship:
Our flat-screen television now sits on the wall with out a trace of an electrical wire. During the installation, Java Electric covered the hardwood floors with tarps, they took the time to prepare the job-site, and when finished we couldn’t tell any work had been done. We are extremely satisfied with the result. Java have the capability to install pot-lights and wires seamlessly, with no apparent intervention with existing ceilings and walls.Reliabiltiy and Promptness:
We were given a day and time when the work would be started. Java gave us a specific time and they were there on time as promised. How nice it was not to be given a “window” between 8am and 5pm.
Fair Pricing:
Java told us that Customer Satisfaction is their main goal. From our perspective they over achieved that goal, we received outstanding value , there were no surprises. Going forward, we will use Java again, and we highly recommend them to others.