City Wide Group Inc

Foundations
Toronto ON M4B 3N4
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HomeStars  >  Waterproofing in North York  >  City Wide Group Inc  >  Exterior Basement Waterproofing
Jason Marquez from Mississauga
Jason Marquez from Mississauga
17 reviews Mississauga, ON
10/10

Exterior Basement Waterproofing

My home is now over 30 years old, so I had the dreaded "hope it doesn't leak during the Spring Thaw" feelings...unfortunately those feelings came true. Luckily (if there is a "luckily" to draw from here), I removed the old, dilapidated deck from the backyard and the basement walls were also down so I could see where the water infiltration came from.

I'm more of a "do it once, do it right" kind of home owner, so I had a few estimates come in. One company suggested doing just one little part of the wall, but I figured to get the whole wall done. One reputable company came in and gave a fair quote, but when I met Alex from City Wide, I knew this was the company I wanted to work with. Alex gave me a quote that was a bit more expensive than the other reputable company, so I asked him if there was anything he could do; he in fact did a lot more than I could have hoped for...he matched the price.

Alex explained to me the materials they were using, the lifetime warranty that was transferable, and he slotted me in for a date I could work with (after I got my basement windows replaced). He even made sure he gave me his (in his words) "best crew" and ate the cost of having an HVAC guy come in to disassemble my A/C unit so the guys could do the work properly.

Well date of install came and unfortunately it landed on the hottest day of the year. There was even an extended heat warning...I wasn't expecting them to do much but much to my surprise the backbreaking, crazy hard work of digging out the dirt was 3/4 completed. They even came in to work the next day when it was just as hot and humid. Much kudos to the crew!

Alex estimated a four day job, but due to unforeseen circumstances it turned into a bit more than that. But I wasn't mad! This is work I could never imagine doing myself, extra work was thrown in for free (ex. parging a hole in my rear wall), and Alex is a great person to work with that always makes sure his customer is happy (at least that's how he treated me).

I'm hoping it stays dry this coming up spring time (based on the work I saw, I think it will). I also hope I never have to waterproof my other walls, but if I do and if anyone asked me for a recommendation as to where to go, I would not hesitate to refer them to City Wide!

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much for your detailed review and picture. We appreciate you taking the time to write this excellent review!