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West Elm

109 Atlantic Avenue Toronto ON M6K1W9
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HomeStars  >  Furniture in Swansea  >  West Elm  >  After Purchase Services (ONLINE)
Jade in Toronto
Jade in Toronto
1 review Toronto, ON

After Purchase Services (ONLINE)

If you do purchase from their website, don't expect to be able to return anything because they will simply ignore your request. I sent them around 5 to 6 email and they only replied once. I've contacted them through multiple ways with no luck. The set I order did not match at all and the color of the pillowcase ordered was complete a different color from the photos. THE WORST COSTUMER SERVICE I've ever received. The least they can do is reply and provide a solution but instead, they just ignored the issue in whole. What a disappointment!

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