We had two big box store quotations to replace our front entry doors when introduced to House Smart Home Improvements (HSHI). The first thing that impressed us about them was their professional approach and straight talk - no bad-mouthing of the competition, just a clear representation of the benefits of their product and services. They were also responsive and clear throughout our pre-order communications.
HSHI committed to, and delivered on, all aspects of the project including the installation. Their crew, equally professional and courteous, removed the original dbl. doors, installed the new door and cleaned up the site within 3 hrs.
For us, the most important consideration in dealing with HSHI was their credibility - they did what they said they would do, on time and on budget. The fact that we also saved $2,000 over the big box store quotes was merely icing on the cake.
The door by the way looks even better than we imagined!
TC
- Approximate cost of services:
- $4,000.00
- Company Response
I firmly believe that not only do companies need to show better value in the products and services you offer over your competitors; but also give great customer service from the big jobs to a single door replacment. Thanks again Ted for your business much appreciated. Jason S Opperations Mgr.