The Reno Coach

Renovation Advisors
1 Yonge Street #1801 Toronto ON M5E 1W7
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Reviews for The Reno Coach

Average customer rating:
10 10 (105 reviews)

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Sue Cornwell
Sue Cornwell
1 review Georgetown, ON
10/10

Settled dispute with a Contractor asking for more money

I heard this great saying by an unknown author that states, "PEACE COMES NOT FROM THE ABSENCE OF CONFLICT, BUT FROM THE ABILITY TO COPE WITH IT." Mr Reiner Hoyer of The Reno Coach, was VERY instrumental in helping me to cope with a conflict that I had encountered with my Contractor. A month after the job was completed, he said that I owed him almost $10,000 more on top of the $50,000 I had already paid him. As well, he was looking to collect Gst on the $50,000, which had been included in our orginal agreement, therefore already paid. I asked for an invoice showing what he did for the $50,000, as well as justifying how I could have ended up owing him so much more money. After a lot of smooth talk, bullying, and threats of legal action by the Contractor, I decided to look into what my options and rights were. That's when I came across to look into The Reno Coach website. I called, and Mr Reiner Hoyer came to my house the next day, at NO COST, to evaluate the work that had been done, as well as go over what little paper work I had had from the Contractor. He felt that I had a good case against NOT owing the Contractor anymore money. Mr Hoyer has been in this business a very long time, and maintains a very good reputation within this industry; So much so, that in court cases he is considered an "expert witness", which means his evaluations of a job holds a lot of weight in a court of law. He made me aware of the MANY laws that are out there to protect me as a consumer, as well as the laws that had been broken by my Contractor. From that day on, Mr Hoyer dealt with the Contractor directly. He reviewed all the paper work, and met with Contractor at my house, so that they could go over all the work that had been done. Finally, after weeks of going back and fourth, the dispute was resolved, and I ended up NOT owing the extra money. Thank goodness for people out there like Reiner Hoyer, who is not only aware of laws that are put into place that protect all consumers and contractors alike, but he also has a very good working knowledge of the construction industry, as such, he knows the market value of jobs either being sourced and/or that have completed. As a consumer, I would STRONGLY recommend using The Reno Coach. It's the best money I have ever spent!!! So, if you or anyone you know of, is having ANY difficulties what so ever with a contrator or a quote, please check out The Reno Coach at www.The-Reno-Coach.com. You will not be disappointed!!!

Sue

Approximate cost of services:
$630.00
What could this company do to improve their services?
Nothing, they already do everything right :)
Any advice to offer fellow homeowners facing a similar project?
Get all quotes and agreements in writing, and get more then one estimate. There are laws out there to protect consumers from being over charged. Until using the services of The Reno Coach, I had no idea that these types of laws even existed. If I'm ever to do house repairs/renovations again, I will use The Reno Coaches services again, to make sure that the quote/quotes are fair with today's market and trade prices.
3 of 3 people found this review helpful.
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Liu north york
Liu north york
2 reviews North York, ON
10/10

condo townhouse renovation

We bought this small condo house and wanted to do some renovation. As first home buyers, we had no idea where to start, and were afraid of those horrible stories dealing with unprofessional contractors might happen to us.
Luckily, we found Reiner via Homestars. After our first meeting, we were so impressed by his experience and knowledge. He helped us from the very beginning to the end. He screened contractors for us, helped us to decide which contractor to choose, kept us within our budget and was able to point out things we should be aware of as we walked through the process. He is patient, listens to what you say, and gives out solutions when any issues come up. We feel confident through the whole process knowing that someone professional and reliable is here looking out for us. Having his "cloud" around, saved us stress, time and money.
We highly recommend The Reno Coach to anyone. They make your job completely hassle free for you!
Had we known the service before we bought the house, we would have Reiner walk through the house with us before we give out the offer. knowing what to expect would save us time and money, and help us to decide whether it is the right one to buy.
Again, thank you Reiner. You've done an exceptional job!

Approximate cost of services:
$1,650.00
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Eva at Marina Del Ray
Eva at Marina Del Ray
2 reviews Etobicoke, ON
10/10

Complete condo reno

Reiner helped me to breathe new life into an older condo with exceptional bones. The result: a custom, classic urban loft with charm to spare!

When I started the process, I couldn't even get a contractor to call me back to give a quote and I tried many on homestars. It seems many contractors don't like working on condos. If it wasn't for Reiner, I wouldn't even be out of the gate.

I recommend Reiner to anyone who wants a pro to be on your side and help you achieve the best possible results with the fewest headaches.

Take a look at the before and after pics. The results speak for themselves.

Eva at Marinal Del Ray

Approximate cost of services:
$40,000.00
1 of 1 people found this review helpful.
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Maria in London, Ontario
Maria in London, Ontario
1 review London, ON
10/10

Home Renovation, kitchen, bath, floors...

The first time we renovated we tried to do it on our own. It cost us almost double to fix the mistakes that had been made to our home not including the legal bill that came along with hiring, what we now know, was a very shady company. Reiner helped us a great deal then. We just bought another home, we consulted Reiner again, he was thorough, knowledgeable, honest and very effective. His inside knowledge of the business has saved us time and money with absolutely not surprises.

Approximate cost of services:
$50,000.00
2 of 2 people found this review helpful.
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Company Response

Thank You Maria Nice working with you and Tony Again and enjoy your New Home with the great yard and Pool

Felicia in North York
Felicia in North York
1 review North York, ON
10/10

Insurance Claim Dispute Basement Renovation, and other.

Our insurance contractors provided us with unsatisfactory workmanship in our basement and various areas of our home. This caused us months of hassle and grief trying to campaign for ourselves. Luckyily, we found Reiner who was able to advocate on our behalf by challenging the Insurance Company's contractors. His knowledge of the industry and
his experience was instrumental in helping us receive the settlement that we deserved.

Approximate cost of services:
$30,000.00
2 of 2 people found this review helpful.
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Toronto_647
Toronto_647
3 reviews Etobicoke, ON
10/10

House reno

We were in the middle of our first floor renovation when our contractor at the time pulled a fast one on us and left us in a mess(wont go into details of that as its irrelevant to The Reno Coach review)Its not enough to say that we were shocked and stuck!
I heard of Reiner from The Reno Coach trough a friend who used him before for his own house renovation and raved about it.Gave him a call and our nightmare was over!!Reiner took over a project and had everything done on time and budget!The first floor in our house is finaly done,we have moved few walls around,created an open concept,redone our kitchen and put a skylight in our hallway.Reiner was so confident,organized and comforting,especialy after our bad experience with the first contractor.We cant say enough about his professionalism.We highly recomend him for your next house renovation!

Approximate cost of services:
$85.00
2 of 3 people found this review helpful.
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K in The Annex
K in The Annex
1 review Toronto, ON
10/10

Multi Unit Residentail

“There is no better place to start!! If you are contemplating ANY renovation work, or perhaps you are in the market to do a "flip", Reiner is the one you need to talk to. He will walk you through the process from start to finish, point out all of the issues that could arise when undertaking a renovation project..... In his consulting role, he acts for you in your best interest and makes sure that you understand your options. I highly recommend that you contact Reiner prior to starting your project. He has been an invaluable resource for me. Katrina” July 30, 2009

Approximate cost of services:
$900,000.00
1 of 2 people found this review helpful.
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Gus from Playter Estates
Gus from Playter Estates
2 reviews Toronto, ON
10/10

Home Renovation

The project was a complete home renovation, which essentially meant tearing everything down to the wall and re-building the inside. The project was done on time and largely on-budget, even with some relatively major changes about a third of the way through. The contractor Reiner suggested and that I picked was very competent and easy to work with. The door and windows I bought from Reiner make the house (along with the kitchen). All in all Reiner removed all the stress and worry usually associated with these kind of projects and allowed me to focus on my work and life instead of the project. Highly recommend Reiner's services without any hesitation.

Approximate cost of services:
$200,000.00
1 of 2 people found this review helpful.
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Helen M in North york
Helen M in North york
1 review North York, ON
10/10

Kitchen Renovations

Thank you to The Reno Coach "Reiner" saved us from making a big mistake in the renovations of our kitchen. Everything went great with our Contractor till the day I came home and he lowered our celling in the kitchen over a foot I could't believe what i was seeing I called him right away and he give me this long story and excuses there was no other way to do the job. After some search on Google i came across the The Reno Coach website set up a meeting with my contractor and Reiner the next day. At the meeting a few options on running the ducts different ways using the spaces between the TJI to drills holes etc where discussed. In the end Reiner called in his Engineer to provide a Report for my Contractor to redo the Ductwork and not have to lower my Celling what a relive for less than a thousand dollars, Thanks a lot Reiner.

Approximate cost of services:
$1,000.00
Any advice to offer fellow homeowners facing a similar project?
It never hurts do get a second option to a problem money well spend
1 of 2 people found this review helpful.
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Joseph Mississauga
Joseph Mississauga
1 review Mississauga, ON
10/10

House renovation

Thanks to The Reno Coach , after one hour of consultation I understood all my mistakes I made from the beginning The Reno Coach gave me professional advise, prepared efficient budget ,schedule , strategy, and management for my project , the recommended contractor was very professional , progress was excellent , and workmanship outstanding we love our newly renovated house and everything look great , thanks to The Reno Coach we have beautiful house and we are very happy , Joseph Mississauga On.

Approximate cost of services:
$1,800.00
1 of 2 people found this review helpful.
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Company Response

“**Thanks Joseph** We appreciate your review and thank you for taking the time to post it. We certainly are thrilled to know that you were satisfied with our services from start to finish. Thanks for choosing The Reno Coach.”

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Reno Coach

When it comes to home renovations, what you don't know really can hurt you. TM That's because successful renovations aren't as easy as they seem. Far from it. Behind what looks like a simple process lurks the potential for very expensive, very frustrating lessons. In fact, it's more than just ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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