On Wall Solutions

Garage Design & Organization
Toronto ON M3J 2M4
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Thomas in Kitchener
Thomas in Kitchener
1 review Kitchener, ON
2/10

Garage Reno

Just terrible customer service! The employees are very helpful until they have your money and then you have to chase them down and just hope they will show up. Our 3 day project has taken 5 months now and is still not finished. If you hire them, DO NOT pay in full until everything is absolutely finished, because they will not return calls or emails once they have collected their fee. It's really a shame, as the work they did was okay once it was done. They did try to get away with doing as little work as possible, however, and needed reminding on many details. I just hope it lasts because I'm sure getting anything from them under warranty would be impossible. Big talkers but VERY poor customer service. Has left a very bad impression, unfortunately. Also one of the workers who came to the house would ask to come in and use our bathroom every 45 minutes (or more)! very weird.

Approximate cost of services:
$12,000.00
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