On Wall Solutions

Garage Design & Organization
307 Supertest Road, Unit 307 Toronto ON M3J 2M4
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62%

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Reviews by rating (past 12 months)

Reviews for On Wall Solutions

Average customer rating:
8.1 10 (89 reviews)

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Private User
Private User
Private User reviews Toronto, ON
1/10

Garage flooring

The company had issues from day one and getting the product installed took 3 times before getting the right product. Even today the flooring is not fixed even after talking to the owner of the company without success. Lousy service will never get anyone to use them.

2 of 2 people found this review helpful.
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J H.
J H.
3 reviews Whitchurch Stouffville, ON
5/10

Also disappointed. Seems to be a trend!

I also have had a bad experience with On Wall Solutions. Had a very expensive garage floor completed but there were a couple of issues that needed follow up. First call and email was sent on May 18, I have made several calls and sent several emails since and they have not followed up on the items. Based on my experience and the reviews of several others on this site I would seek other options for my garage

2 of 2 people found this review helpful.
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J.H. Luckett Waterdown Ontario
J.H. Luckett Waterdown Ontario
23 reviews Hamilton, ON
0/10

garage floor

I had OnWall Solutions install my garage floor and it was beautiful, but over the winter two small spots came off. I called Onwall Solutions to have the spots repaired now repeatedly in 2016 only to have them say that they will fix the problem, but I'm still waiting a year later. Lots of promises but no action. NOT VERY REPUTABLE.

1 of 1 people found this review helpful.
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Gerry in Toronto
Gerry in Toronto
1 review Newmarket, ON
0/10

Very disatisfied

I regret using them. I am extremely dissatisfied with the service. It was horrific in my opinion. I would be happy to recount my story to anyone who asked and what transpired.

1 of 1 people found this review helpful.
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Thomas in Kitchener
Thomas in Kitchener
1 review Kitchener, ON
2/10

Garage Reno

Just terrible customer service! The employees are very helpful until they have your money and then you have to chase them down and just hope they will show up. Our 3 day project has taken 5 months now and is still not finished. If you hire them, DO NOT pay in full until everything is absolutely finished, because they will not return calls or emails once they have collected their fee. It's really a shame, as the work they did was okay once it was done. They did try to get away with doing as little work as possible, however, and needed reminding on many details. I just hope it lasts because I'm sure getting anything from them under warranty would be impossible. Big talkers but VERY poor customer service. Has left a very bad impression, unfortunately. Also one of the workers who came to the house would ask to come in and use our bathroom every 45 minutes (or more)! very weird.

2 of 2 people found this review helpful.
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Frank F in Toronto
Frank F in Toronto
1 review North York, ON
10/10

Garage Renovation

I'm so happy I went with these guys. Gav showed up right away to discuss my garage project with me. He listened and gave me great feed back. I was so impressed with his promptness, knowledge, and willingness to stay within my budget but at the same time offer me the most bang for my buck, I pretty much decided on the spot there was no need to look any further. Several of the other companies I contacted either failed to show or never followed up after our initial meeting. I have to say that it's nice to work with people who know how to communicate and articulate any feedback that helps to get the job done. Ron and Gav really bent over backwards for me, even on days where I'm sure I was a little demanding. I can't thank you enough for my "new" garage.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Superior Customer Service & Products!

We hired OnWall Solutions to complete our 2 car garage and are thrilled with the end results! We met with the Owner of the company Ron Binder, who provided us with a 3D rendering of our project and within weeks our garage was completed! We can't stop raving about OnWall Solutions! You will not go wrong choosing this company! We would recommend both Ron and Gav to all our friends and family anytime! Thank you OnWall for making our garage beautiful and organized in a jiffy!

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Private User
Private User
Private User reviews Toronto, ON
10/10

We did our garage floor and garage cabinets

I cant speak highly enough about OnWall Solutions. We bought an old house in Midtown Toronto that needed lots of work. The garage was an absolute mess, and needed some attention immediately as it was a safety concern for us. A friend recommended calling OnWall and they came over the text day. Gav from OnWall arrived on time, and was very pleasant to deal with. He gave us lots of ideas, and accommodated our budget. The end result was stunning! Our neighbors were very impressed, and decided to upgrade their garage as well. I took my family away for the weekend, and we came back to a finished job with no hiccups. Their service is fair, professional, and accommodating!!

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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Garage floor and cabinets

I recently remodeled my home and got On Wall Solutions to help with my garage. They resurfaced the floor and coated it with their polyurathan product. I also had them install some cabinets for storage. I was very happy with their professionel and polite service and low price. They did do an outstanding job with clean workmanship. My garage now looks great! Thank you to your team On wall.

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RoK in Scarborough
RoK in Scarborough
2 reviews North York, ON
10/10

Storage Solutions - closet and garage

What a wonderful experience it was working with On Wall. I finally have my DREAM closet and my husband has his DREAM garage!!!
From the first consultation, I really felt my concerns being addressed.
Good craftsmanship, clean and on time.
Highly recommended!!!

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Wall Solutions

We stand behind everything we sell and install. OnWall Solutions has earned respect and recognition amongst the top Canadian companies in the industry. We have earned our reputation with a commitment to premium products and outstanding service. And after 10 years of success, thousands of customers have experienced our innovation ...
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