New Century Maids

House & Apartment Cleaning
Mississauga ON L5A 2X4
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92%

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Reviews by rating (past 12 months)

Reviews for New Century Maids

Average customer rating:
9.3 10 (697 reviews)

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Nelia from Toronto
Nelia from Toronto
1 review Toronto, ON
10/10

Sparkling Home

What can I say about this hard working and really professional cleaning team! I booked 2 cleaners (Zita and Nada) for 2 hours, I gave them my priorities and when they finished my home was like a sparkling castle!
Thank you NCM - I will be your loyal customer forever!

Approximate cost of services:
$120.00
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Company Response

Welcome aboard! Rest assured that you will always have the same professional cleaning each time the ladies arrive.

Randa from East York
Randa from East York
1 review East York, ON
10/10

Back from Vacation

I was gone for a month on vacation with my family and returning remembered what state we had left our home in (like a tornado hit) and remembered that NCM was schedule to come in and clean our home while we were away. When we walked through the door we were amazed and the transformation – it was spotless, there was no sign that we had left it in such a mess.
New Century Maids is the best! So glad we had hired them for our regular cleanings, they are trustworthy and always reliable, I am always stress free knowing that my home is being looked after even if I am not there.

Approximate cost of services:
$150.00
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Company Response

You can always count on us to have your home sparkling and you can always be sure that your home is safe in our hands.

Greg from Old Toronto
Greg from Old Toronto
1 review Old Toronto, ON
10/10

Fantastic Job

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The two ladies that had arrived at my home did a fantastic job, the office set up a cleaning so fast, they save my life as i was having a guest coming over that very weekend.
Great Job!

Approximate cost of services:
$160.00
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Company Response

Glad we could help and hope to do business with you in the future. All the best.

Brad from Old Toronto
Brad from Old Toronto
1 review Old Toronto, ON
10/10

Fantastic Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Robin arrived right on time, despite the flooding the day before. She did fantastic job on cleaning my condo, it was absolutely great. I appreciated some of the little touches in how she set things up - as a bachelor, that extra touch is welcome. I have since set up a recurring cleaning schedule for my home.

Approximate cost of services:
$30.00
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Company Response

Really happy to hear how your cleaning had went, the little touches are something that all of our crews tend to do just to make life a little easier for you. Welcome aboard!

Tracy from Mississauga
Tracy from Mississauga
1 review Mississauga, ON
10/10

The Best

As most working folk know, it's a gift to find an organization that not only does an amazing job, but also offers flexibility and support. I never have to worry that someone will not fit my schedule to help me keep my home sparkling- and the people at New Century Maids are all terrific. Isabelle and Kamila at the office are very professional and knowledgeable, always there to help. I have been a client for about 5 years and I'm a client forever! Best ever.

Approximate cost of services:
$150.00
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Company Response

So great to hear that you are happy with your service and you really do not have to worry about anything, knowing that when you return home it will always be sparkling.

Kathy in Oakville
Kathy in Oakville
8 reviews OAKVILLE, ON
0/10

House Cleaning

Do NOT use this service. I was told the initial cleaning would be 4 hours and they left after 2 1/2. Did a terrible job. Cleaning my sink with the same rag they used to clean my toilet !!!! Complained but they were to busy to deal with me.

Approximate cost of services:
$200.00
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Company Response

I am very sorry to hear you feel this way, your cleaning was estimated at 4 man hours (a crew of 2 ladies for 2 hours) the ladies had stayed have an hour longer and you were only charged for 4 man hours. You were watching them every moment they were there and you had provided them with your own cleaning clothes because you did not want them to use their own.
We wish you best of luck.

Veronica from Old Toronto
Veronica from Old Toronto
1 review Old Toronto, ON
10/10

Thrilled

I was very pleased by the prompt arrival of Magda & Anna this morning. I showed them what I expected for today, and they went right to work. They were amazing....everything and much more was cleaned beyond my expectations. I was thrilled with their work today! I definitely will be in touch to arrange a permanent booking. Thank you for an excellent job New Century Maids!

Approximate cost of services:
$240.00
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Company Response

Great to hear and we certainly look forward to cleaning your home on a regular basis.

Debbie from Mississauga
Debbie from Mississauga
3 reviews Mississauga, ON
6/10

House Cleaning

The customer service at New Century Maids is great - Kamila and Isabelle respond very quickly to enquiries and they try their best to make sure the customer is accommodated. Unfortunately I was not thrilled with the quality of the cleaning that the 2 women did for us for our "move in" clean. I think they would be good at just a general cleaning, but they didn't really do a complete and thorough scrub of the house we moved into. We noticed that some of the bathroom counters, inside the closets and kitchen cupboards still had dust/dirt on them. The previous owners of the house were neat but dust had accummulated and we didn't want to put our things away until everything was thoroughly cleaned. There were also a lot of paint chips that had fallen on the stone floor after the painters were gone. If my mother hadn't been on her hands and knees with a scrub brush, indicating to the cleaners that there were still marks on the floor, they would have left without cleaning the floor properly. If you want a very thorough move in cleaning job, they may not be the best choice, but they did a good enough job for regular cleaning, in my opinion.

Approximate cost of services:
$300.00
2 of 2 people found this review helpful.
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Company Response

Hi Debbie, appreciate your feedback and will most definitely be speaking with the crew and shall be re-training them in all areas, we pride ourselves in having our crews fully trained in all current methods of deep cleaning and move in/out cleanings.
Thanks

William from Mississauga
William from Mississauga
1 review Mississauga, ON
10/10

Secure Cleaning

What has impressed me most so far about New Century Maids is the customer service. I felt like the office was always accessible and always in touch with me. It was easy to arrange a cleaning team, the team showed up at my house on time, they were pleasant, hard-working young women, a supervisor came by the house in the early afternoon to check up on how we were getting along. I just generally felt well-looked after and not neglected.

Approximate cost of services:
$120.00
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Company Response

Most kind of you to send your feedback and hope to do business with you in the near future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about New Century Maids

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as ...
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