If I could rate this company higher than 10, I would. From the first contact until the job was complete, they were amazing to deal with. Yes, they actually return your calls and respond to emails promptly. Angela was great from the start providing info on the process and a quote based on my description of the site. Once Will and Omar arrived (on time and the date requested) the magic began. They were both very professional, courteous, friendly, neat and, efficient. The process unfolded as described by Angela and Will even made some suggestions to improve the results. The transformation was amazing... from dull dingy tiles and a rusty tub builder grade tub to, looking like a new bathroom suite. They even went above and beyond to install new tub drain, faucet cover/handle, tub spout, and shower head (purchased separately). I can't say enough good things about this experience. We are so happy with the experience and the job done. We will definitely use them again.