We have a leaky tap/pipe. I called Val based on his homestars review. He was punctual, courteous and very professional. Was able to troubleshoot the issue with ease and it was found out that we had to replace the faucet. He gave us the option to replace the parts but we thought it'll be best to replace the faucet itself. Good, reliable faucet and even cheaper than those from the big retail stores. No more leaky faucet and we are happy. Highly recommended!