Celestial Sunrooms

Sunrooms, Solariums & Greenhouses
Toronto ON
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Reviews for Celestial Sunrooms

Average customer rating:
6 10 (11 reviews)

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Tim  from Toronto
Tim from Toronto
1 review Toronto, ON
0/10

sunroom

This is my 3rd review. My first review was totally negative because our job was left incomplete and we were taken advantage of. I posted my second, better review in response to Bruno (Celestial Sunrooms and Solariums from Richmond Hill) asking me to cut him a break. That was a mistake. Let me explain.

We signed a contract with him in November 2013. In July and August 2014 he and his co-worker Alex began to put up our sunroom and then stopped work. From September 2014 until June 2015 - nothing was done to complete our project, the exception being the insulation under the sub-floor, after weeks and weeks of us hounding him to get it done.

For all of those months emails, phone calls and text messages would go unanswered until surprise, surprise he would all of sudden get a hold of us and tell us he was coming to work. He or Alex never showed. He told us numerous times he had gotten our building permit, but he never did. What would you call that?

For the entire winter our eaves trough at the back of our house was missing. They had removed it in the good weather and were going to change it, but of course they did not. As indicated, this nonsense dragged on for months with our frustration levels increasing. We contacted John at Temo Sunrooms in Michigan the makers of the patio and sunroom products that Bruno was using and we had purchased, (info@temosunrooms.com).

He told us that Bruno did not work for him and there was not much he could do. Thanks John for your lack of assistance.

Finally in mid-June 2015 Bruno finally showed up to tell us that his company was bankrupt and that he could not finish our job which included -- eaves trough, flooring, heater purchase and installation, all electrical work, outside deck -- all things that fell under our contract with Bruno. Thankfully we had not paid all the funds, some were held back. I might add that he was driving a new 2015 GM Silverado.

But he did say that he would install the 2 panes of glass pictured here as soon as he had some money and if I would change my review on this site to something a little more favourable. Mistakenly I did, thinking that was the way I was going to get him to install the 2 sections of glass that he promised to purchase and install. Well of course the money he needed to purchase that glass never came as the weeks kept passing and the glass was not purchased by him -- in fact, of late, he has dropped off the planet it seems.

We had to go elsewhere to get our job finished at substantial additional cost.

So when it comes to Bruno, buyer beware. He has done a great disservice to honest and sincere contractors. And don't expect any assistance from Temo Sunrooms Inc. in Clinton Twp, Michigan. Buy Canadian.

Bruno may start up his company again, change his phone number or carry on under a different name. Don't be fooled. Look elsewhere. You have been forewarned.

Review has 2 previous versions
Approximate cost of services:
$45,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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Tony DiPasquale from Vaughan
Tony DiPasquale from Vaughan
3 reviews Vaughan, ON
1/10

Sunroom

In my opinion if you are planning to deal with this company PLEASE reconsider.
A simple 2 week project in now going into its 6th MONTH. The work is not good (see photos). They have left my home in ruins.

Approximate cost of services:
$45,000.00
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Ivana from Mississauga
Ivana from Mississauga
1 review Mississauga, ON
1/10

sunroom

What was supposed to be a rewarding renovation project with our hard earned money, has turned into a 5 year ordeal of multiple phone calls and delays, dealing with non-compliance issues with city building permit, false promises, and more disappointment. From signing the contract in 2009, the sunroom was finally delivered and built over several months in 2013. It rain-flooded multiple times before it was fully enclosed. During the winter 2013-14, the room was very drafty and cold, both sliding and swing doors are missing insulating seals. The sliding door does not slide properly. As of July 2014, still no insulation seals on doors, the eaves troughs still not installed, and glass panels still not fully sealed, so every time it rains, there are multiple leaks.

Approximate cost of services:
$37,000.00
1 of 2 people found this review helpful.
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Shirley & Gary from Oakville
Shirley & Gary from Oakville
1 review Oakville, ON
10/10

Sunroom

To say that our sunroom project was difficult would be an understatement. But today we have the most gorgeous, well crafted sunroom available on the market. Bruno and team had to place two separate orders from Temo to ensure that we received that exact design dimensions that we were looking for - the little extra wait was well worth it! The curvature of the glass really shines during dusk and dawn, just what we were going for. Now we can be 'outdoors' all year round, within the comfort of our own home. When we decided to have Celestial Sunrooms preform our renovation, our three main concerns were cost, dependability and trust. And they did not disappoint! We would absolutely recommend them to family or friends looking for their own sunroom!

Approximate cost of services:
$85,000.00
0 of 1 people found this review helpful.
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Andrew M from Richmond Hill
Andrew M from Richmond Hill
1 review Richmond Hill, ON
10/10

Sunroom

We recently had our sunroom built by the Celestial Team, and we're extremely happy with their services! Right from our initial sales meeting, we felt confident about the company. They put together a work plan and schedule for our room to be built (permit permitting), and were able to stick to it. The sunroom turned out to be really spectacular - the drawings didn't do it justice! We're happy we had a chance to look at a few finished rooms before we ended up purchasing. The quality of the Temo room is really top notch! We loved the nice cool breeze blowing through the room in the summer time (being able to open all the windows was a key selling point). This winter we're planning to convert our room into a suedo greenhouse. I'm excited. Big thanks to the Celestial team!

Approximate cost of services:
$45,000.00
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Pradeep Singh from Brampton
Pradeep Singh from Brampton
1 review Old Toronto, ON
10/10

Sunroom

I was recommended to Mr. Bruno by a co-worker. We were very pleased with the no pressure sales approach and even met a few times to look at some finished sunrooms. Mr. Bruno finished our project on time and on budget. We only wish the City of Brampton was as good at doing their job. Our new sunroom is perfect! It will be excellent additional living space when our families come visit.

Approximate cost of services:
$35,000.00
1 of 1 people found this review helpful.
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Frank  from Richmond Hill
Frank from Richmond Hill
1 review Richmond Hill, ON
10/10

Sunroom

I checked these guys out thoroughly and the product, I requested that they show me three existing rooms and I spoke with the owners. I was advised that the permit could take 6 months or more, do your own "Due Diligence" I love my new room it was worth the wait.

Approximate cost of services:
$55,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Celestial Sunrooms

With over 20 years of construction expertise, Celestial Sunrooms can provide excellent additions to any house, cottage, or space. We serve the Central Canadian Market and are happy to provide a free consultation to determine what products best suit your needs. We install and service sunrooms across Ontario, including Toronto, ...
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