Coretemp Heating and Air

We needed to get our furnace inspected as it was not done since we moved in and decided to call Coretemp after reading plenty of good reviews. The gentleman came over as promised on time and was very knowledgeable. He explained that there was some miswiring done that was causing our furnace to come on when our A/C was on, wasting energy. He quickly fixed the wiring and fully inspected everything with us present. Great job and great price! Keep up the good work Coretemp!

I bought my home 1.5 yrs ago and never had the furnace serviced so I called Richard in March for a furnace check-up. He was available in short time and arrived on time. He quickly determined the manifold was cracked and shut it down to prevent CO2 leakage. I had a new high-efficiency unit installed by late afternoon that day. Since I wasn't ready for this surprise, I called a long-time friend in the States who does this for a living and Richard was good enough to talk him through what he was installing and why which lead to my friend giving it all a big thumbs up (including $$). He was caring, communicative, and very trustworthy and I would recommend him to my own Mother!

Although ours is the middle unit in a row of houses, our energy consumption had been greater than it should have been, and yet we were rarely comfortable. After several years of putting up with a second floor that was too hot in summer and too cold in winter, we were encouraged by a raft of government energy rebate programs to begin looking at our options for improving the energy efficiency of our home.
After discussing our options with a number of HVAC contractors, all of whom were friendly, knowledgeable people whose opinions and recommendations were very similar to one another, we decided to go with Richard Payer from Coretemp.
Two things set him apart. First his knowledge, passion and commitment to his work was uniquely evident. Second, his fervent enthusiasm for the Ruud three stage modulating furnace also distinguished him from the other HVAC consultants we had spoken with, all of whom had recommended two stage furnaces.
Richard was going to be on the job, ensuring that what he had promised, would get done. His problem solving skills, attention to detail and responsible attitude – we are happy to report – were all well proven on our job. And it should be noted that his guys, Chris and Jason are both conscientious tradesmen in their own rights.
Our house is always comfortable now. The UGFD Ultra Series 90 Plus High Efficiency Modulating Furnace and its thermostat supply an evenness of temperature throughout our house that we had never really expected, and we rarely notice it is on, it’s that quiet. The furnace also has a humidifier and superb dust filter that greatly improve the air quality and comfort level through the cold, dry months of winter.
The Rinnai tankless hot water heater is also a very welcome addition to our home. First, the water is clean. No more sludge build up as in a tank. Second, it’s hot water on demand, so no more need to keep 40 gallons of water heated. It is somewhat slower to deliver hot water at the tap, but not unacceptably slower. We never need worry about running out of hot water and it is capable of delivering hot water to the kitchen sink at the same time as someone is showering, without much of a drop in pressure.
Thanks Richard!

He was so trustworthy, kind, funny and professional I never wanted him to leave. If you need an air conditioner, furnace or water heater....to go anywhere else would be a waste of time and money.

Thanks Richard,
Joe Paonessa

We recently had a Rinnai R75LSi tankless hot water system installed in our home and it is excellent. The water pressure is the same as we had with our old hot water tank, except now we never run out. Richard and his team at Coretemp provided professional, expert service and even took the time to contact us after the job was done to ensure that we were happy. If you're considering a tankless hot water system, I'd encourage you to check out Rinnai and talk to Coretemp.

...nor do we notice any real difference in wait times for hot water. What we did notice was the difference in our hydro bill after the old dinosaur electric tank was removed and our new Rinnai gas water heater installed. We also noticed the space in our basement. Richard was amazing at figuring out the placement of our on demand heater (no mean feat in a house built in 1919!). When originally contacted, Richard explained everything very well and came to do a site inspection before the work was commenced. Work was carried out quickly, professionally and there was no mess left at all for me to clean up. Water heater was installed on my birthday in 2009 and is the best present I've ever had! Thank you core-temp!

About 3 1/2 years ago I purchased a new furnace from Richard. He was recommended through my real estate agent. It was a pleasure working with Richard. He was very helpfull, very knowledgeable. He made some suggestions as to what I needed, then suggested that I get some other quotes as well. I felt comforatable with Richard, so I purchase my furnace from him.

Before I knew it 3 1/2 years had passed, then I had a problem with my furnace. I called Richard on a Saturday evening and left a message describing the problem. He called me back within five minutes. He said he knew exactly what was wrong and suggested I fix it myself, that way he wouldn't have to come out and charge me for a service call for a simple fix. I did solve the problem. Richard even called me the next day to make sure everything worked out. Now that's good service.

I would recommend Coretemp to anyone.

Thanks Richard.

After having (a false) CO alarm I called Richard who came the same day. We ruled out a CO leak but he found the Direct Energy HIP technician had damaged my furnace to the point it had to be red-tagged. Since it was 27 years old I decided to have a new furnace and AC installed instead. Even though the weather was warm, since it was red-tagged, he came the next day with 2 technicians and installed a new 95% furnace, high SEER A/C, humidifier, condesate pump and thermostat. They started at 730 am and were done by 3 pm. It works great. Quality and progessionalism of the install were first rate. I would not hesitate to recommend Coretemp for HVAC work. They are also arranging for nearly $2500 in rebates which makes a new furnace a lot more affordable than I thought.

Richard is great - our Rinnai tankless was leaking water and he was able to give us an idea of what the problem was over the phone, and then came to our house to confirm. B/c the unit was installed by another company incorrectly (causing the problem), Richard personally called the company to inform them of what they had done incorrectly and asked them to come and fix it for us FREE OF CHARGE! They are coming out today and hopefully, things will go well (fingers crossed). In any case, I know that I can call Richard if things don't work out. He incidentally also noticed that our fence hinge was not screwed in properly and offered to repair that for me too. He's great...totally honest and helpful beyond what you could expect!

Our Rinnai Tankless Water Heater was installed by another heating company and we began to experience intermittent losses of hot water...mid shower...which became a regular occurrence. When contacted, that company flatly refused to come out and even look at the water heater. I called Rinnai USA, based in Georgia, and their service rep recommended CORETEMP. Richard answered the phone personally and within 24 hours of contacting him, CORETEMP'S technician, Jason, was here. He found that the unit had been installed incorrectly allowing water and condensation to collect and corrode the inside. The damage was significant enough that the water heater had to be replaced. Richard and his staff, Jason and Chris, very competently did this, keeping us informed of every step.
After going through this, we were hesitant about our choice of a tankless water heater, however Richard reassured us that when installed correctly, the tankless water heater is a dependable unit....and we have had no problems since the replacement was installed. We appreciated Richard's quick response and very thorough follow-through and would highly recommend CORETEMP!!!!