Coretemp Heating and Air

We had a problem with our furnace and we called Richard to take a look at the furnace. It turned out that our furnace had cracks in it and it had to be red-tagged. He showed me where the cracks were located. Richard was very knowledgeable on the products and explained how everything worked so we decided to replace the A/C and the water heater with the furnace. We have been deciding to due this for some time. Richard immediately juggled his schedule. Richard and Janice made everything very easy for me as far as helping me book my energy audit and setting up my rebates. Richard's employees were also very knowledgeable, professional and very friendly and made me very comfortable when they arrived with Richard to install the new equipment. The job took several days to complete. Richard treats his clients as if they were his own family. Job well done.

i am very pleased with the relationship i had with core temp heating, they were on time and very good at installing the furnace, i would recommend core temp heating to all my friends and anybody else who needs a furnace installed. thank you very much core temp heating

My husband and I decided we were going to make 2009 our year of renovating. We found Coretemp on Homestars and were happy with the reviews we read. I contacted Richard and had him come by to discuss replacing and installing a new furnace, A/C and Rinnai tankless water heater. Richard was very knowledgeable on the products and explained how everything worked. So even I could understand the workings of these machines. Richard and Janice made everything very easy for me as far as helping me book my energy audit and setting up my rebates. Richard's employees Chris and Jason were also very knowledgeable, professional and very friendly and made me very comfortable when they arrived with Richard to install the new equipment. I was very satisfied with the quality of work and operation of my new appliances. I would recommend anyone who is nervous about replacing their appliances to contact Richard at Coretemp. Once again, thanks for a job well done!

I'd looked at the on-demand systems but never felt comfortable spending 3000 for a relatively new technology (in Canada) - Richard from Coretemp took the time to explain the systems and the real and perceived benefits. The job took 1/2 a day to complete, the system has been totally transparent to my family and I've already noticed the benefit of not having to take a cold shower in the morning. The job was done really well. Thanks Richard, your clear explanations of the pros/cons was much appreciated.

As a residential contractor I require an HVAC company that I can rely upon. Coretemp has been that company for the last couple of years and I have hired them to undertake furnace and AC installations as well as ductwork rough-ins. They have been consistently professional and dependable and I would not hesitate to recommend them to other contractors or homeowners.

Furnace failed, Richard came out, explained and showed me what was wrong (heat exchanger had visible holes in it). Coretemp replaced the furnace next day - the quote was very competitive, a few calls to other companies confirmed this.
When I went down to look at the furnace, the room was tidy, no garbage on the floor, no piles of debris, it was spotless - a good extra indicator of the care he takes to make sure the customer experience is top notch.
Best thing is how Richard explains the problem, shows the solution, and then takes the time to ensure I understand the why and how of both the problem and the solution. Richard has shown himself to be an honest and trustworthy person.

We had a burning smell occasionally coming from our furnace that indicated a problem. We called a company that could not properly diagnose the problem even though they tried on three separate occasions. From their answers we could tell that they did not know what was causing the smell and they were guessing as to the cause while they told us it was not a major problem. Knowing that there was a problem with the furnace as the smell continued after they ``fixed`` the problem, we called Richard to get a second opinion. Richard quickly diagnosed the problem and did a full diagnostic on our heating system. He gave us all our options as to how to fix the problem and educated us with the pros and cons of each option. We were so impressed with his knowledge and professionalism we decided to replace our furnace and water heater as we knew we were in good hands. We also replaced the air conditioner as it would have to be replaced soon and doing it now would allow everything to be integrated properly. Richard never tried to up sell us on the more expensive models; he gave recommendations that best suited our needs.

The installation went very smoothly. Richard and his team were highly professional and courteous. They arrived on time and treated our house with respect. They kept a clean work environment and ensured it was clean and tidy when they left at the end of the day. They provided regular status updates and answered all of our questions throughout the day. When they job was finished Richard went through everything that was done and showed us how it worked. We would highly recommend them.

Upon the purchase of our first home we called Coretemp with some questions in regards to purchasing a Hepa Filter. we were impressed with Richard's level fo expertise and immediately called him in to install a Hepa. It made a huge difference with the air quality in our home as both my daughter and I are asthmatic. Upon purchasing our 2nd home we didn't think twice about who we would get to do the work. Richard was again, very knowledgable and could answer all or our questions. We decided to take his recommendations and upgrade the builder furnace to a higher quality energy efficient furnace, with the addition of a Hepa Filter, Air Conditioner and Humidifier. It was money well spent. My husband has had questions and Richard was readily available late at night and had offered to come to our house to check things out for us. We have recently purchased a new home and will definately hire Coretemp to do the work. Richard is an honest person who has competitive pricing and knows his job inside and out. We have recommended him to many friends, family and neighbours and will continue to do so. We are extremely happy with his services.

December 24th my 2.5 year old furnace stopped working. I called serval HVAC repair numbers but never heard back. On Boxing day I found CoreTemp's number and called them. Richard provided me some suggestions to help prevent the need for a service call. The trouble turned out to be a stuck "Upper Limit" sensor. I was able to fix this myself and the furnace started working again. Thanks Richard for taking the time on the phone with me. CoreTemp will be my first call next time.

Our furnace had cracks in it and it had to be red-tagged. Richard immeadiately juggled their schedules and was at our door early the next morning. Thanks for ensuring that we were up and running the next day.