Foam Comfort Inc.

Insulation
Toronto ON M4M 2K9
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Anon Mous
Anon Mous
1 review Toronto, ON
3/10

Insulation

I should have known that availability at short notice wasn't necessarily a good sign.

My house was used as a lesson for new installers, and it showed. Very patchy installation & expectations around coverage of product was not accurate to the finished product.
Safety for household inhabitants was not explained, nor verified that everyone was out of the house before installation of toxic chemicals started.
Very rushed to get started, absolutely no professional curtsy around times of install, or notifications.

I was surprised and disappointed that such a polluting truck was outside churning out noxious fumes during the install.

Approximate cost of services:
$1,500.00
Any advice to offer fellow homeowners facing a similar project?
Get several quotes. These guys are amongst the most expensive.
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Company Response

Not sure how you thought the spray foam would be installed but a truck is required. Our trucks all run on biodiesel in our bid to cause the least amount of pollution possible. The benefit of the spray foam insulation is that it reduces greenhouse gas emissions from the burning of fossil fuels in your furnace but there is some diesel required in the application process. If there were a spray foam fairy that could apply this with no gas I would be even happier than you.

As for you comment about not being warned about being out of the house, this is not the case. We notify a)on all estimates and b) on booking confirmations by email. If you are receiving the email you will be fully informed. In addition we advise homeowners as how to best prepare for the process and the length of time expected.

Like all businesses we have new employees. The only way to train them is on the job. There is no spray foam academy or training facilities. Trainees only work under the authority of a CUFCA licensed installer to ensure that your job meets the application requirements. The nature of spray foam insulation is that it is hand applied and will not be even textured. Thermal barriers are to be placed over spray foam anyway (by code) so not sure why appearance is important as long as the required R value is installed.

Most homeowners appreciate availability on short notice as when they require an installation on short notice it is usually due to a lack of planning on their part. We make a point of being available as this is the whole point of being in business. We work hard in the office to accomodate the date requested.