Foam Comfort Inc.

Insulation
Toronto ON M4M 2K9
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Insulation
Foam Comfort Inc.
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93%

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Reviews for Foam Comfort Inc.

Average customer rating:
9.5 10 (157 reviews)

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Elana in North york
Elana in North york
14 reviews North York, ON
10/10

spray foam insulation in the cathedral roof

we hired Foam Comfort to spray our new addition cathedral roof/ceiling
with foam insulation. After research thay were reasonable in price and we were happy with their work. Thay came on time, the workers were curtious and cleaned the area after finishing the job. It was easy to deal with this company.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for taking the time to post this review. It was a pleasure doing business with you.

Sarah in Toronto
Sarah in Toronto
6 reviews Toronto, ON
9/10

Exterior Wall / Header Insulation

We had Foam Comfort insulate our basement headers and our exterior walls (and some of our shared wall with our semi-detached neighbor).

The service was very professional, the crew arrived on time and worked carefully in and around our house. We had the Air Krete product sprayed into our walls. There were a few places where it turned out it couldn't be applied due to existing insulation which they had informed us might happen. The work came in on budget.

Overall we were very pleased with the service and the products. The Air Krete product we were especially excited about as it made for a relatively simple way for us to insulate our older home and also has some great additional benefits.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to respond on this site and for choosing Foam Comfort for your insulation needs. We are confident that AirKrete will offer you great savings on your energy bill and the sealing of the headers will stop significant air leakage as well.

lorne in North york
lorne in North york
17 reviews ,
7/10

spray foam and cellulouse

used foam comfort to spray a continuation wall and do an atticc top up. The people that came were very friendly and helpful. Although I am happy with the jiob, I would look a bbit harder to find a differnt company for the cellulose again. They end up outsorucing so I likely could have found a better prie if I went directly with another company. Nothing against them, they did a great job, but felt I could probably found a betterr bang for my buck when I realized they outsource that side of the business.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for your review on Homestars. It is unfortunate that we only received a 7 on this job, seeing that everything was done properly and priced very competitively and also that you said you were happy with the job.

The company that does the cellulose is actually a family member. The reason that we outsource to him is that we don’t do the volume required to keep a full time cellulose crew on board as we specialize in sprayed polyurethane foam insulation. I am also aware that the companies that “do it all” often do neither service justice. I know the quality offered by the cellulose crew to be far beyond the industry standard, same for my fully-licensed spray foam crews. We feel that this is the best way to service our clients.

As you may remember, we quote both the loose fill and spray foam on separate estimates so that our customers are free to choose only one estimate without being obligated on the other.

Hope that clarifies the issue.

Sarah Hutchinson in East york
Sarah Hutchinson in East york
2 reviews TORONTO, ON
9/10

Spray foam and airkrete insulation

I had Foam Comfort install spray foam insulation in my attic and airkrete insulation in the exterior walls of my second floor. The workers arrived on time and finished the jobs efficiently, staying longer if need be to make sure they were finished within a day. I was charged exactly what was quoted, even when the jobs required more insulation than they originally thought. The spray foam in the attic allowed us to maintain our attic storage space despite a low ceiling. We noticed a significant difference in the temperature of the house immediately. I knew there would be a lot of holes in the walls with the AirKrete, but the patches weren't quite as good as I thought, so it took longer than I expected to get everything repainted and back to normal. That being said, the Airkrete also made a huge difference in the temperature of the house, and we noticed the furnace does not turn on nearly as much as it used to. I definitely think that the AirKrete was worth the work. Most importantly our house is much more comfortable.

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
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Jacquie Clarke in Scarborough
Jacquie Clarke in Scarborough
1 review Scarborough, ON
9/10

Attic insulation

The cellulose insulation increased the R rating from 8 to 50 plus. The work crew arrived on time, lay down protective floor and stair matting, and then pumped the cellulose insulation into the attic. This was Followed by post installation clean up. While the square footage seemed about 50 square feet above other estimates I had received(800 vs 850 sq ft), this did not effect the cost as 800 falls within the same cost band as 850 sq feet. The subsequent energy audit confirmed the R rating had increased above 50. I am pleased with the work carried out via this company and the use of a natural insulation product. I recommend Foam Comfort Inc.

Approximate cost of services:
$1,250.00
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E Cheung at Bloor and Dufferin
E Cheung at Bloor and Dufferin
4 reviews Toronto, ON
8/10

Complete House Insulation: Exterior Walls, Cathedral ceiling, Flat Roof

I have used Foam Comfort on 3 occasions in my house. The first time they did the main floor of my home - formerly plaster and lathe, I required a 1.5 inch skim coat to get an air seal and minimal R-value. Scheduling was no hassle, and the workers showed up on time. They only billed me after I called and expressed approval. I did not know at the time, but I also could have asked them to come back and clean up the scarfing a bit more which would have made drywall installation much easier. In later projects I expressed this concern, and the offer was extended.

2nd occasion was to do a flat roof and skim coat on half of my upstairs; again, very prompt and reliable. The scarfing job here was also very good - no problems with drywall installation.

3rd occasion was a large cathedral ceiling. We had some disagreements on the measurements (and therefore the quote). They spent a great deal of time with me discussing their dimensions and even came back to re-measure. While we never fully agreed, they made a final offer which I accepted. Frankly, it's completely their business to quote me whatever they want, whether I agree with their assessment of the level of effort or not; so, I appreciated that they took the time to explain their side of the story. They also missed a spot, but immediately sent out a truck to remedy the situation.

There was a chance to do another much smaller project, but I think they must have a minimum charge, as it worked out to be completely incomparable, financially, to the batting alternative. Again, charging a minimum is totally their right, but given the history, I had hoped for a deal.

In summary: I find Foam Comfort to be very reliable and professional and the results have been great. Don't be afraid to call back and express concerns about the job, because they will respond appropriately. Foam is a good solution in situations where you don't have much stud space, but it is not cheap so budget properly; and, if possible, do bulk rather than piecemeal.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write such a thorough review. Because of the technical nature of the foam application we always offer better rates based on volume, as do most businesses. For this reason we have a minimum charge and sometimes that is a disincentive for customers but necessary for us in order to stay in business. Generally with repeat customers we would waive or reduce the minimum so I am not sure what happened in this case.

At Foam Comfort we take pride in our work and hope to offer a perfect job everytime, however, due to the nature of the work, the weather conditions, the age and variety of houses (no two houses are ever the same...) we sometimes are required to return and touch-up a job. For this reason it is company policy to follow up on each and every job to ensure complete satisfaction. We will gladly return to "make it right" and these returns are scheduled promptly and conveniently. We thank you for your understanding and cooperation in regards to th return visit.

We hope that you (and/or) your customers will be "Foam Comfortable" as a result of the work recently completed.

jennifer

Stephen in North Toronto
Stephen in North Toronto
2 reviews North York, ON
0/10

Attic insulation

I won't bore you with the poor customer service and communication issues. eMail me if you want those gory details.

Foam Comfort blows in insulation into the attic and bills based on square footage of the attic. Both my final invoice and that of a neighbour who put us on to Foam Comfort were inflated and I surmise, many others too. Their calculation of square footage of the attic was larger than that of the outside dimensions of the houses! The invoice was inflated by 25%!

Jen the Owner/Manager would not let me discuss the measurements nor the other issue they failed us on, with the Installation Foreman. She also had the audacity to suggest that if he came back to remeasure and his calculations accurate we would incur a service charge/penalty. That after I told her that his measurements were far larger than the OUTSIDE brick measurements! Classic rip-off artists - assuming homeowners don't check up on the supplier's work.

April 28: CONSUMER'S RESPONSE TO COMPANY RESPONSE BELOW:

I measured the INSIDE of my attic and the calculation was 25% less than what they attempted to bill me. Her comment about overhang of soffits while correct that that measurement is greater than outside wall dimensions does/did not add up to what they tried to bill me.

Jennifer wrote: "Because we insulate properly, and this area is a leaky part of the house, we ensure that the soffits are venting properly but are still insulated" - THIS is an issue that made my blood boil after I learned they covered over the soffit vents! I indicated to Jennifer that I wanted to speak with the installer about installing baffles over the vented parts of the soffit, as I might do it myself depending on what baffles the installer uses/has access to - a CRITICAL component to the job to reduce the chance of ice dams in winter. He didn't call me and just COVERED the soffit vents!!So there is NO venting coming from the soffits and I will now have to go up, push back the insulation and install baffles myself. So for her to declare that "we ensure that the soffits are venting properly but are still insulated" is, in my case, COMPLETELY false.

Even if she responds now that she BELIEVED that I would install the baffles on my own, why would they COVER the soffit vents and claim the soffits are venting properly!!! Answer that one Foam Comfort!

Again, I am happy to communicate with anyone directly who wants to discuss their potential insulation project but HIGHLY recommend you avoid Foam Comfort Inc and their dishonest business practices.

Approximate cost of services:
$800.00
2 of 3 people found this review helpful.
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Company Response

The truth is that the attic is larger than the outside walls as there is approximately 1' soffit area that extends the perimeter of the house so for a 1200 sq ft footprint that is an additional 140 sq feet. Because we insulate properly, and this area is a leaky part of the house, we ensure that the soffits are venting properly but are still insulated. All estimates are emailed to homeowners and within it is indicated that attics are billed accordingly and the customer receives all terms and conditions prior to scheduling to have the work done.

Allan in East York
Allan in East York
1 review East York, ON
8/10

insulation of attic and all headers on all floors

After the initial inspection of our total renovation we decided to use Foam Comfort. The result was exceptional. The foam was installed in areas for example between each header joist in the basement, and second floor. The house has 2 large dormers with no attic space, the foam was also placed between the joists which resulted in a higher R value. The installation was fast with minimal cleanup and does not require a vapour barrier before drywall is installed.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for your response. I hope that your purchase brings you years of comfort!

Mark in the Bluffs
Mark in the Bluffs
1 review Toronto, ON
5/10

Insulation

Office error in rescheduling job work resulted in being charged for the job in full prior to scheduled start date.
Very unprofessional and lame excuses given. Workers did a good job.

Approximate cost of services:
$800.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Foam Comfort Inc.

Located in the heart of Toronto we service the GTA. Licensed applicators of both 1/2lb (open-cell) and 2lb (closed-cell) polyurethane spray foam insulation, including environmentally friendly BASF Walltite ECO. Insulation removals and blown (attic) insulation. Residential and commercial. Experience the quality and dedication of the "foam professionals". We now offer "Airkrete", insulation that is pumped into finished walls.

Serving Toronto and most of the GTA, Mississauga, Oakville, Milton, Halton Hills, Brampton, Vaughan, Richmond Hill, Aurora, Durham, Keswick, Oshawa, Whitby, Ajax, Pickering, Scarborough

CATEGORIES
Insulation
PRODUCTS
BASF Walltite 2lb spray foam BASF Enertite 1/2lb spray foam Climatizer Plus Cellulose Grace Monokote Flameseal TB
SERVICES
2lb spray foam installation 1/2lb spray foam installation attic insulation upgrades insulation removal thermal barrier installation
BRANDS
BASF Climatizer Grace
SPECIALITIES
Energy efficient, eco friendly, spray foam insulation for Residential, Commercial and industrial applications.
WEBSITE
http://www.foamcomfort.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, Mastercard, Cash & e-transfer
LICENSES
Foam Masters Certified
MEMBERSHIPS
Morrison Hershfield Quality Assurance
LIABILITY INSURANCE
Yes
DIPLOMAS
GreenON Registered Contractor
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
one year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.