Hello Susan, Your review is fantastic and I am sure the right Company would like to have it on there page. We are also Precision Roofing, but we are in Sutton Ontario, not Welland, just so happens we have the same company name.
Dear Mr. B,
I am very sorry to hear you are still having problems. When we first spoke I had thought based upon the weather that it was wind damage, later I had sent you an email based upon your pictures that it was animal damage, most likely raccoons. You had someone else come in and fix the shingles with a different colour, if I remember correctly. I have heard nothing from you since, until your e mail last week stating the same problem has happened again, this is 100% raccoons removing your shingles. We honour our workmanship 100%, your case is not workmanship and I had said to you last year that there would be a cost involved to come and fix the animal damage, you didn't like that, but in turn have spent $600 on someone else to fix the issue. I have answered every e mail you have sent and phone call. I do not understand why you would say anything differently.
Thank you for taking the time to write a review. We are pleased to hear that we met all of your needs. Thank you for doing business with us, we greatly appreciate it.
Detached Roofing Job - 1200 sq ft plug garage
had entire roof redone with plywod, and shingles
Dear Sir,
What a shock this was to find such a horrible review. Unfortunately your alias does not allow me to know who you are. These sound like tall tales, I think I would remember "numerous calls" weed smoking and alcohol and drinking alcohol statements. We apologize for you bad experience, but you are the first in over 13 years.
