Boss Leather

Furniture
Caledon ON L7E 1E8
Write a Review
Write a Review

Recommended Professionals

98%(151 reviews)
79%(41 reviews)
98%(151 reviews)
79%(41 reviews)
HomeStars
Furniture
Boss Leather
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Boss Leather

Average customer rating:
9.7 10 (124 reviews)

Sort by

Michelle  in Brampton
Michelle in Brampton
1 review Brampton, ON
10/10

Amazing Product and Service

I purchased a leather sectional from Boss Leather in October and Adam and Michael delivered it today (December 3, 2016), before the holidays as they promised. First, the sectional looks amazing! I chose a red colour because I am not conventional; it's beautiful and the quality looks exceptional, it's comfortable and no deficiencies from what I can see. I don't think I'll have any issue with my purchase!

As a consumer, what I value above anything else is service, especially when I'm spending what I consider to be a lot of money. The service from Boss Leather is exceptional. When I attended the store in October, I was served by Paul Agricola, who was kind, patient and knowledgeable as I asked a lot of questions to be sure that I was making a good choice.

I found Adam and Michael, the gentlemen who delivered the sectional, to be outstanding. They called prior to their arrival to let me know that they were en route. When they arrived, they moved a couch for me that I was unable to move on my own, and I did not expect that and I did not even have to ask. I was impressed that Adam actually remembered me from my visit in October. They were careful in how they carried and put together the sections, and provided me with felt cushions for the legs as I did not think to get any. They respected my request to remove their shoes as they entered my home, and I have not always had that experience with service deliveries. Above all, they were just pleasant, polite and genuinely nice and a great reflection of Boss Leather. In my opinion, if you have a great product but provide crappy service, you will not get my money, I don't care if it's a good deal. I am so happy with the product and service from Boss Leather that I am going to purchase the matching ottoman in the coming months. Keep up the good work Boss Leather:).

Approximate cost of services:
$5,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the kind words ! Customers like yourself make it such an easy process and a pleasure to build for. Enjoy your beautiful sectional .

Boss Leather Team.

Joanna in Murray River
Joanna in Murray River
1 review Queens County, PE
10/10

Awesome Experience with Boss Leather

My husband and I were in the market for a new couch. Something stylish, but also rugged enough to stand up to our 2 dogs. After doing some research online, we found Boss leather, and after speaking to some of their associates, we agreed this was the choice for us. Their knowledge of all things leather was very reassuring, and their staff was superb in accommodating a delivery to Prince Edward Island, which was a first for them! Needless to say, we are beyond thrilled and would definitely recommend Boss Leather to anyone seeking out beautiful, quality furniture in the future.

Thanks Robert and everyone at Boss Leather!!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Joanna for the kind words and so happy you are enjoying your beautiful set . Have a Merry Christmas to you and your family from the Boss Leather Team .

Laura R
Laura R
6 reviews Pickering, ON
10/10

2 Sofas and Loveseat

My experience with Boss Leather has been nothing but spectacular. I initially found them while doing research for quality leather sofa's around the GTA and fortunately came across their awesome website. The site is very user friendly and easy to navigate with a wealth of information and resources. There are detailed pictures and specifications of each piece they carry which gives you a very good idea of what you might want before even going to the showroom.

The Boss Leather store is beautiful and massive; you could literally spend hours wandering and admiring all the sofas they have on display. Upon arrival we were greeted by Robert who would assist us. Extremely helpful and knowledgeable, Robert showed us all our options for leather selection as well as cushion materials and firmness. He has very good ideas and suggestions and it becomes very evident that he is passionate as well as an expert in this field. Robert is very patient and doesn't put any pressure, giving you all the time you need. While we were waiting for them to be built we also had the pleasure of dealing with Robert's sister Danielle for some follow up calls and additions to our order. She is very friendly and helpful and it was nice having the opportunity to deal with her as well.

This is a well established family business and the quality of their sofas is second to none. These are custom made with top notch materials (top grain, Italian leather/ kiln dried hardwood frames) and solid construction with a warranty that shows how confident they are in their products. Since these sofas are made from scratch, the delivery will take a while (approx 7 weeks). Once you take delivery you quickly realize that it was definitely worth the wait. The delivery guys are also family and they take great care in the delivery and setup of your new couches. They are very friendly and efficient and even gave some good tips on the care and maintenance of the leather going forward.

I highly recommend this company if you're looking for top quality leather sofas. The customer service they provide from the beginning to delivery is highly commendable. Their sofas are built locally in the GTA which is a bonus as you'll be supporting local, Canadian business as well.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Laura Thank you for your wonderful comments. I as a Father of both Robert and Danielle feel absolute pride and happiness when I get these kind of comments about my kids and our Company. Thank you and Enjoy your Boss Leather furniture. We thank you and I know the Factory thanks You as well . Ralph Ricciardi President Boss Leather

Paul in Toronto
Paul in Toronto
1 review Pincourt, QC
10/10

Simply amazing Sofas

First, i have to say that i had been looking for the last 2 years for sofas that would have the build quality that i was looking for. I have looked eveywhere and finally found Boss Leather when searching on the internet. I contacted them and that is where Danielle comes in the story. Danielle from Boss Leather really did an outstanding job in guiding us throughout the whole buying process. We live in Montréal, Québec and could not really go to Boss leather in Ontario as it was a bit far for us. But Danielle at Boss Leather really made it easy for us. She sent us some leather samples and eventually, we made the choice of leather. I also asked Danielle to add some studs at the bottom of the sofa and chair. So, 7 weeks later (which is exactly the time that Danielle told us it would take to build the sofas) We get an email from Danielle that tells us the sofas are ready. We made the arrangements to have it delivered to our home. The sofas actually arrived 5 days later. WOW !! simply amazing ! I am speechless and it doen't happen very often in my case. Even the delivery guys said to us that the sofas are really beautiful. Every person that have seen the sofas up to now are in complete amazement. I would totally do business with Boss Leather again. We are looking to add a sectional to our basement and it will be another Boss Leather for sure. Best of all, this company is Canadian. I will always encourage our canadian companies.

We send Boss Leather a heartfelt Thank you.

Paul,

Montréal, Québec

Approximate cost of services:
$6,900.00
Was this review helpful?
Company Response

Hello Paul we are so pleased you are Happy with your product and I am proud as a father to hear such good things about my Daughter and the way she made your experience a great one. We as a company are striving to make each customers experience as good as yours. I have to say its customers like yourself that make this business so rewarding. Thank you Paul and let your Boss Piece bring Comfort and beauty for many years to come .

Gordana in Toronto
Gordana in Toronto
1 review Toronto, ON
10/10

Patio Furniture

I recently placed an order through Boss Leather for new upscale outdoor wicker furniture to compliment the newly land/hard scape backyard oasis that had just been completed at my home. I was very happy with wide selection of collections, frame finishes, and fabric choices made available allowing me to create several different areas throughout the yard to suit my families life style needs/wants. I would recommend Boss Leather to my family, friends, and anyone looking for great quality outdoor furniture, friendly, and very attentive customer service. I was so happy with the quality and overall aesthetics of the furniture that I decided to order some additional furniture pieces and accessories.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thank you for the kind words and after seeing your Backyard oasis I am sure you will be entertaining in style for many years. Thank you Mrs. Gordana from Boss Leather.

Tony L
Tony L
1 review Vaughan, ON
10/10

Sofa and Love Seat

I must say we are extremely happy with the service and quality of product Boss Leather provides. Great service is hard to find nowadays but Boss Leather knows how to do things right. From every part of our purchase process, from visiting the store to delivery to our home we were extremely impressed. The store is amazing and has so much on display and the quality of the product is definitely worth the money. Like people say you get what you pay for and it can't be more true than with their products. Quality is fantastic and they give a great warranty to back it up. Keep it up Boss Leather your whole team is amazing!

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Tony,
Thank you from all of us for your very kinds words. We do aim to please and your review tells me we hit our mark again.
Sonny

Kim in Vaughan
Kim in Vaughan
1 review Vaughan, ON
10/10

Sectional

We are thrilled with the outcome of the sectional we purchased through Boss Leather. The design and comfort of the sectional is even better than I imagined. Would highly recommend Boss.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Hi Kim,
Thank you for posting this review. It was truly our pleasure to serve you.
Sonny

Private User
Private User
Private User reviews Vaughan, ON
10/10

Purchased Leather Sofa & Love seat, 5 dining room chairs

When I was looking to refresh my living space with new sofas I did not know where to start. When I went to Boss Leather I was treated like family and I felt as though they treated my living space as there own. From design advice and material selection, The Boss Leather team delivered a great overall experience. If you are looking for high quality and expert advice Boss Leather is definitely a good choice.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks very much for the positive review, very happy that your enjoying your sofa loveseat and chairs

Kaaren from Markham
Kaaren from Markham
2 reviews Markham, ON
10/10

Sectional couch

I was drawn to Boss by the reviews and the fact that they custom makes the furniture. I had done my homework prior to visiting the store and was committed to purchasing from a Canadian company that makes their furniture here. Ralph was very helpful and knowledgable. You want firm cushions? No problem. Soft cushions? Done. 10 year warranty. Done. The sofa arrived on time and it is beautiful. The guys who delivered it were brilliant. Set up was perfect. We are sooo happy. Thank you Boss team.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Karen
You are very welcome and we thank you as well for making Boss your choice for your leather furniture.
With appreciation...Sonny

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Boss Leather

Join us for our Massive Leather Sale save up to 50% We manufacture custom furniture without the custom price. Our attention to detail is what sets us apart. Great furniture at a great price visit www. canadasbossleatherfurniture. com for further info. Over 150 models to choose. Leather Sofas all genuine ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Vaughan?