Professional Roofers.Com

Roofing
Toronto ON M6M 4L8
Write a Review
Write a Review


HomeStars
Roofing
Professional Roofers.Com
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Professional Roofers.Com

Average customer rating:
9.2 10 (793 reviews)

Sort by

Allison
Allison
1 review Toronto, ON
10/10

Flat roof

Alfredo was our estimator, and he was as the company name reflects - professional. Every step of the way he let us know what to expect, when to expect it, and left nothing up in the air. We saw drone footage of the roof and my husband also went up to have a look with him at the final product. Alfredo was friendly, personable, and efficient. One bonus is that the company has a policy that only the estimator is to contact the client. Therefore, none of the workers are to come to your door, etc. All around a much more positive experience than I anticipated.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Hello Allison, Thank you for the kind words! We are happy to hear that you had a positive experience with us.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New roofing shingles, insulation topup

Professional Roofers are full value for their name. They are nothing if not "Professional". I can only echo the many positive reviews they've received. We had them replace old, leaky shingles with high wind resistant shingles and top up the attic insulation. Alfredo and Leandro explained the job in detail and made sure the workmanship was up to expectations. Their team left only after doing a thorough cleanup. We are very pleased and definitely use them again. Bill.

Approximate cost of services:
$16,500.00
Was this review helpful?
Company Response

Hello Bill. We are very happy to hear, that we were able to provide you with the proper service. We will pass along your kind words to Alfredo and Leandro. Thank you again for the review.-Professional Roofers staff

ricardo.queiroz in Etobicoke
ricardo.queiroz in Etobicoke
1 review Toronto, ON
10/10

New Shingles And Minor Roof Repairs

They did an excellent job installing new shingles and fixing minor roof damages and stopped a leaking. The roof looks great and the price was reasonable. Very efficient and quick response. Highly recommend!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hello Ricardo, Thank you for the positive review! We are happy that we could help you with your roof repairs.
Thank you, Professional Roofers

GREG from Toronto
GREG from Toronto
2 reviews Toronto, ON
0/10

Wrong color soffits, facia and eaves and poor quality of installation

I had this company do my eaves, soffits and flashing several years ago. The representative, Sebastian, suggested he could match the existing color of the window frames, etc. As you can see from the attached photos, this was not even close. Sebastian than tried to cover himself and try to persuade me that the color will fade over time and eventually match! Inevitably, I had to hire someone to paint them black, which turned out to be a much better match for our stucco project. Recently, a 6 foot piece of flashing fell off. When I called to ask if it would be possible for someone to put this back up, I was advised by Olga that this 10 minute job would require 2 people and would cost $320.00 because it 'likely fell off due to wind damage and this is not something that is covered by warranty'. Perhaps, but using three 1/2" screws for a 6 foot piece of flashing reflects a very poor installation process and was no doubt the primary reason for it falling off! It's too bad they don't stand behind their work, so I urge you all to do yourselves a favor and steer clear of this company!

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Greg, we are extremely sorry to hear about your experience. We try to help our customers as much as possible. However, the job that you are referring to is not a "10-minute job" The day you requested help, there was a large amount of snow and ice on your two-story home. In order to do the job, we have to use long ladders that are capable of accessing your fascia and a two-man team for safety reasons, especially during the winter months. Our staff were very patient/cordial with you on the phone and were surprised when they found out you decided to write this review. Please call our office so we can discuss this further. Professional Roofers staff.

Private User
Private User
Private User reviews Toronto, ON
10/10

Wonderdul roof and attic insulation job with a great team

We are extremely pleased with the service provided by Professional Roofers! We were in the search for a company to replace our roof & add insulation to our attic and were glad we came across Professional Roofers! Alfredo met with us and explained the job in detail, covering every step, including materials, warranty, process, and clean-up and answered all our questions. Leandro, the supervisor, also made sure to inspect the job during the process and once it was done to ensure everything looks good and is done right. He also provided us with photos and guidance going forward.

The team was on time, worked efficiently, cleaned-up during and after the job was completed, and most importantly, delivered an outstanding final product.
We highly recommend this family run business for their professionalism, competence, and honesty. 

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you so much for the kind review! We're really grateful and appreciate you taking the time to share your rating with us. We will relay your review to Alfredo.
Thank you again, Professional Roofers Staff

chad in Toronto
chad in Toronto
0 reviews Toronto, ON
9/10

Toronto Home roof repairs and replacements

A home in the Annex area of TO. Needed some repairs of both flat and angled shingled roof (3 roofs total on the home) that were mismanaged in the past. I had called a number reputable and highly rated and referred companies in the GTA but the one that stood out ahead of the rest was Professional Roofers and in particular Diego who was my point of contact.

The interactions by phone, text, email were timely, professional, accurate and courteous. They explained options and their pricing and also why there seemed to be large ranges in quotes from other companies. I believe this is key when working and hiring a company - amiable professional communication and trust especially for repeat business and referrals.

Diego made himself available even when I was in different time zones. He answered all questions and concerns i bought forward. He provided ample referrals/testaments, and always thanked me for taking the time to connect and for choosing Professional Roofers. I felt comfortable working with Diego and his team. Diego is a consummate professional and I believe represents his colleagues, workers, company and trade/craft well.

Their work has been completed ahead of projected timelines and all seems to be in order and the followup has been excellent in terms of communication, quality inspection and ensuring the roofs are doing what they are supposed to do. I am happily surprised at their willingness to make sure the client is happy and taken care of.

I would recommend Professional Roofers and think you would be lucky to work with Diego and team.

Approximate cost of services:
$23,000.00
Was this review helpful?
Company Response

Hello Chad, Giving clients peace of mind and satisfaction are some of our main priorities and we're glad you had a great experience with us and Diego!
Thank you for the kind words, Sincerely Professional Roofers staff.

Phoenix
Phoenix
1 review Toronto, ON
10/10

New shingles and minor roof repairs

Being a woman dealing with anything to do with home reno companies is a special kind of hell. I sought out multiple quotes and talked to many companies seeking some reliable roofers to redo the very damaged shingles and do some other minor roof repairs on our newly purchased home. I received quotes that varied from $600-$11000 for a job that I knew should fall in the midrange of those numbers. Some roofers booked estimates and never showed up, or came to do an estimate and never sent us a quote.
Of all the company representatives that I spoke to, Sebastian from Professional Roofers was the only one who respectfully talked me through the options we were looking at for fixing our roof in a way that felt informative but never condescending. When additional issues were discovered with the roof, Sebastian also explained those and gave us an idea of what it would take to fix them without pressuring or trying to upsell us. He was consistently friendly, knowledgeable and took the time to answer all of my questions in detail.
Every step of the process happened when they said it would and if there were schedule-related changes, we were informed in advance. The crew worked very hard and efficiently, had our repair done in one day and cleaned up impeccably afterwards. Leandro, the Quality Control Manager who was onsite with his workers, was very polite, respectful and explained the issues that came up while they were completing the work thoroughly. Our roof looks great and we are comforted by the extensive warranty that Professional Roofers offers. We are very happy with our choice and wouldn't hesitate to recommend them and to hire them again for future roofing jobs.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hi Phoenix, thank you so much for the kind words. We're happy that you had such a wonderful experience with us and we'll gladly relay your comments to Sebastian and Leandro!
All the best, Professional Roofers Staff.

Private User
Private User
Private User reviews Mississauga, ON
10/10

service

I had a bad experience with another roofing company and called upon Home Stars to recommend a reputable roofing company to correct their substandard work. I am absolutely delighted to have hired Professional Roofers. To my complete satisfaction, they did everything that they had committed to do. They showed up on schedule and stayed quite late until the work was finished. Their Quality Control Manager stopped by several times during the day to ensure we were happy and the job was progressing ... so very professional. Thank you Home Stars and Professional Roofers.

Approximate cost of services:
$6,200.00
Was this review helpful?
Company Response

Hi there! Thank you very much for your comment! We are glad to hear you had a good experience with us and our services! We always try to offer our customers the best service possible! Once again, thanks for your business. Best regards, Professional Roofers staff.

Darcy
Darcy
1 review Toronto, ON
10/10

Roofing

Professional Roofers were hired to replace the shingles on my home and seal the flat roof on an addition. In the past I had hired them to fix the eaves and replace the eaves troughs.

I was pleasantly surprised to meet Patrick again as he was the estimator for the earlier job. Patrick was very professional, knowledgeable and responsive to my inquiries.

The job took three full days and the crew was always prompt and courteous. Once the job was complete,Leo, the quality assurance manager went up onto the roof to inspect the work and then later explained the warranty to me.

Overall I was very happy with the work that they have done and would not hesitate to hire them again or recommend them to friends or family.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Good afternoon Darcy! Thank you very much for your precious comment! We are glad to hear you had a positive experience with our services! Here at Professional Roofers we always try to make happy our customers! We will let Leandro and Patrick know about your positive feedback! Once again, thanks for your business. Best regards, Professional Roofers staff.

Paula B
Paula B
0 reviews Toronto, ON
10/10

New garage roof

Professional is in their name and they were nothing but. Everything was done on time, professionally and inspected when complete. Very happy with them and wouldn't hesitate to use them again.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Hello Paula, thank you very much for your precious review! We are glad to hear you had a good experience with us! We always try to do our best to make happy our customers and offer them the best service possible! Once again, thanks for your business. Best regards, Professional Roofers staff

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Professional Roofers.Com

Professional Roofers offers installation, removal, replacement and repair of all roof styles. Professional Roofers is the source of all your roofing solutions - Toronto - GTA.

PROVEN, QUALITY WORKMANSHIP

ProfessionalRoofers.com has a 24 hour, seven day a week emergency response service and will respond to your call within one hour. A knowledgeable technician will listen to your concerns and act accordingly.

Winter, spring, summer or fall. Snow, wind, sun or rain.
It's our 24 hour service and quick response that makes all the difference! CALL US 416-604-9765

CATEGORIES
Roofing and Gutters & Eavestroughs
SERVICES
Shingle Roofing, Flat Roofing, Cedar Roofing, Skylight Installation, Ventilation, Repairs, Aluminum and Vinyl Siding, Eavestrough, Fascia, Soffits, & Chimney Removal.
BRANDS
IKO, Certainteed, GAF, BP, etc.
SPECIALITIES
Roof Replacement and Repairs.
WEBSITE
https://professionalroofers.com/
YEAR ESTABLISHED
1995
PAYMENT METHOD
Cheque, Mastercard, Visa
LICENSES
Toronto Municipal Licensing & Standards, Mississauga Enforcement Division, Oakville Business License
MEMBERSHIPS
BBB - Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Labour Warranty up to 15 years. Shingle Manufactures Warranty: 25, 30, 40, Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.