Canadian Rooter

Formerly Public Plumbing
Drainage Contractors
Mississauga ON L5E 1E1
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Reviews for Canadian Rooter

Average customer rating:
9.8 10 (889 reviews)

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paul in Toronto
paul in Toronto
1 review Toronto, ON
10/10

Drain Backup

Hard to diagnos issue. Jon arrived from Public plumbers, Through job end to end with a passion for solving problems. Equipment was top notch, price was over and above reasonable. Would highly recommend.

Approximate cost of services:
$200.00
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Company Response

Thank you for choosing Public Plumbing

Judy in Toronto
Judy in Toronto
3 reviews Toronto, ON
10/10

Persistent drip from upstairs toilet through ceiling below

Vlad appeared within 3 hours of my call, assessed the situation, did the repair in a prompt and professional manner, and with a sense of humor! No charge for what he taught me. It's a relief to find an honest and competent tradesperson.

Approximate cost of services:
$180.00
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Company Response

Thank you for choosing Public Plumbing

pcmnunes, Etobicoke
pcmnunes, Etobicoke
4 reviews Etobicoke, ON
10/10

Basement Bathroom Rough-In

I had the fellows from Public Plumbing rough-in my planned basement bathroom. My sister had used them for a job in her basement - essentially fixing someone else's mistakes, and had highly recommended them. I had three highly rated contractors come in to quote, and while I would have been happy to have hired any of them, the personal reference and the very reasonable price tipped my decision in Public's favour.

From the start, they were comprehensive and detailed when they came in for the quote, reassuring me that they would not be satisfied until I was happy with the job. Indeed, they were very easy to get a hold of if I had questions and promptly returned any messages I left with them.

The entire job took two days - the second day being quite long due to some of the peculiarities of my basement. As soon as the crew entered my house, they took care to protect any surfaces that could be damaged and when they left, there was no evidence of them being there beyond the work itself, which was excellent.

The work included breaking the concrete slab, ripping out the old clay drainpipes that were there, replacing them, roughing in for a toilet, shower stall, sink, laundry sink and washing machine, then running the hot and cold supply (PEX) and hooking everything up to the vent.

I couldn't be more pleased. The concrete work was smooth and solid (unlike previous work I had done by another contractor - review to follow!), everything was exactly where I'd requested it and the whole job looks very neat and tidy.

Highly recommended. Thanks, guys!

Approximate cost of services:
$2,500.00
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Company Response

Thank you for choosing Public Plumbing

Sergey Chekmak in Mississauga
Sergey Chekmak in Mississauga
1 review Mississauga, ON
10/10

Water Tap fixing

2 weeks ago my water tap started to lick , day after a day it was getting worse , water was running badly! After I saw my water bill and I was very disappointed! I have talked to my concierge in the building and he gave me the number of Public Plumbing.I have called them immediately - and in 2 hours my water tap was like new! Thank You Naz!

Approximate cost of services:
$40.00
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Company Response

Thank you for choosing Public Plumbing

Nikita K. in Etobicoke
Nikita K. in Etobicoke
1 review Etobicoke, ON
10/10

Replace Hot Water Heater

I had a fairly simple job to replace and old, inefficient hot water heater. After calling around I found that most places quoted somewhat ridiculous prices for this job, I stumbled upon Public Plumbing and there price was much better than what everyone else quoted me. The gentleman that came did an amazing job, he was very neat, thorough, and quick. He even took my old water heater for recycling.

Approximate cost of services:
$450.00
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Company Response

Thank you for choosing Public Plumbing

Yorkie in Toronto
Yorkie in Toronto
10 reviews Toronto, ON
2/10

restart boiler and water heater

The person that answered the phone was quote apprupt/rude but the technician that came was nice. Did not like how the original quote given changed with out the technician telling the owner first, as a owner I like to budget and have choices. Later one of the issues that I pointed out to the technician was an issue again so I call them back on the same day and the person that answered the phone indicted its a new charge becuase its different from the original request. Very dissapointning

Approximate cost of services:
$248.00
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Company Response

Dear Disappointed in Customer Service (Carmie),

Your initial call was in regards to a non-working boiler. Our technician came in due time as promised and fixed the initial problem of the non-working boiler. Your brother than called the office again stating that the pipes were leaking. Your brother claimed that the reason for the leaking pipes was due to our work. Our technician went out again, and there were no leaking pipes at all, but another underlying issue with TPR valve (which has nothing to do with our work completed earlier). Our technician advised you to fix this valve, however you did not agree to do so. This was the end of our business relationship with you.

This rating you gave our company has nothing to do with the service and the quality of work we provided to you. We would greatly appreciate your honest feedback in the future if you decide to use our services again.

Thank you!

Andrew on Gerrard St East, Toronto
Andrew on Gerrard St East, Toronto
2 reviews Toronto, ON
10/10

update water service, replace shutoff valve

I'd been putting off replacing the ancient shutoff valve and corroded water service from the basement to the property line. When I needed the work done in a short time-frame, Public Plumbing was recommended. I found the people friendly and very knowledgeable, the communication good, the price fair, and the quality of work excellent. The job was started quickly, and was all done in one day, including excellent cleanup both inside and outside the house. The 20-year guarantee shows they stand behind the quality of their work. I'd recommend Public Plumbing highly to anyone who needs plumbing work done.

Approximate cost of services:
$1.00
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Company Response

thank you for a nice review

Dave near Danforth
Dave near Danforth
2 reviews Toronto, ON
10/10

Replacing drains and installation of backflow valve

We discovered we had a sewage backup in our basement a couple of weeks ago in our 80+ year-old house. On a recommendation from a neighbour we called Public Plumbing.
I have to say that the experience was positive in every aspect. The guys from Public Plumbing came over and gave me a step-by-step explanation of what our problem was (tree roots through the drains), and how they were going to correct it.
They dug into our floors, and replaced all of the clay pipe with plastic and installed a backflow valve to prevent further problems.
The city inspector actually commented on how good the work is when he came-by for approval.
The price paid is lower than what we've heard other people have paid for similar situations.
Topping all this off - the guys left our basement extremely clean (and mid-job, with all of the earth around, I wasn't sure how it would look).

Overall:
The guys at Public Plumbing are good people. They communicate regularly with the client (so refreshing). They are reasonable. They do a great job, in the time quoted, for the price quoted, and leave it clean.

Thank you to everybody at Public Plumbing for giving us peace-of-mind and doing a fantastic job.

Approximate cost of services:
$7,000.00
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Company Response

im glad you liked our work

Jeff in Etobicoke
Jeff in Etobicoke
4 reviews Etobicoke, ON
10/10

Plumbing Repair

We had a persistent sewer smell problem in our basement and bedroom closet. We called another plumber who quoted a $1000 smoke test in order to find the source of the sewer gas leak. We called Public Plumbing for a 2nd opinion and with some investigation Vlad was able to determine there was no P-Trap for the laundry drain and a corroded area in the original cast iron vent stack in our closet area. He fixed the problem the next day without the need for an expensive smoke test and the stink is gone. Thanks Vlad!

Approximate cost of services:
$1,200.00
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Company Response

thank you

Julie in North york
Julie in North york
1 review North York, ON
10/10

Basement plumbing

Hello. I was so pleased with the work these guys did for us that I had to share. I got a leak in our basement from an old pipe. I got a few specialists come in for an estimate and we went with Public, who were not the cheapest but seemed the most sincere. The guys were really friendly, informative and most of all they respected our property. We all know the mess workers can leave behind but these guys were surprisingly tidy. Five stars from me.

Approximate cost of services:
$2,500.00
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Company Response

thank you for your review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Rooter

Canadian Rooter is your local-Canadian-family owned business! Servicing Toronto & the GTA (radius of 80 km) , we specialize in all major UNDERGROUND and minor plumbing and drain projects, basement waterproofing. We offer Exceptional customer service, outstanding work quality and warranty. We offer free estimates with no obligations related to all underground projects. We view all problems as obstacles and will leave you with a piece of mind!

We do All household plumbing service calls by Appointment ONLY

Services we provide:
* Drain Cleaning
* Camera Inspection
* Drain Installation
* Drain Power-flushing
* Home Plumbing Inspection
* Lead Pipe Removal and improve water pressure
* Basement Waterproofing
* Plumbing Installation & repairs
* Bathroom Renovation
*Watermain Break Repairs
* Catch basin cleaning and repairs
* Grease Trap Installation
* Back Water Valve Installation and Rebate process
* Sump Pump and Back up sump pump installation
* Roof Drains
* Heated Floor
* Heated Driveways
* Swimming pool demolition and backfill

Specialize in All underground plumbing, drain & waterproofing repairs.

CATEGORIES
Plumbing, Drain Services, Waterproofing, and Drainage Contractors
SERVICES
Plumbing Installation and repairs. Bathroom & Basement Renovation, Drain cleaning and repairs. Basement Waterproofing
BRANDS
Toto, Kohler, Moem, Delta, Vida, Riobel.
SPECIALITIES
We can ensure your basement drain works properly with no surprises in the future
WEBSITE
https://canadianrooter.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
30 Days with an invoice
PAYMENT METHOD
Check, Cash, Debit, Visa, Mastercard
LICENSES
Municipal Drain Contractor & Municipal Plumbing Contractor, Municipal Builder & Renovator
MEMBERSHIPS
Baeumler Aprooved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Collage of Trades Certificate
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.