I needed a new roof so I started researching what brand of singles I wanted, and which roofer was certified to install those shingles. I selected Mr Roof Repair because they are Certainteed Select Shinglemasters and Certainteed was the brand of shingles I chose. I got 2 other quotes, also from Select Shinglemasters, but I felt that Mr Roof Repair was quoting me for a well done roof, rather than just giving me the bare minimum to meet requirements. Certainteed offers a 50 year warranty on their shingles, not prorated like other manufacturers, but if you hire a Select Shinglemaster, you also get a 25 year warranty on workmanship.
There were a lot of questions I had about the process and the ventilation, and Patrick spent a lot of time answering my questions, as did the owner, Joe. When the owner spends a lot of time on the phone discussing issues of concern with a customer, and going the “extra mile” to make sure that the customer is happy, that speaks volumes about the company and their commitment to make their customers happy!
I am very happy with my roof, and feel that I was given the information to make an informed decision, thanks to Joe and Patrick.
The installers did a great job, they were very nice, answered any questions I asked, and did a great job cleaning up.
Thanks again Mr Roof Repair.
Rhonda
- Approximate cost of services:
- $0.00
- Company Response
Hey Rhonda... We are all about making our clients happy! Thanks for taking the time to write this. Cheers!