Ghosted no longer/Positive changes
April 2020
Something good is going on at Mr. Roof Repair. I admit I wrote a review in January 2020 after having given up on them. Since then they have reached out and followed up in a very professional manner. They took responsibility for what was going wrong before and seem committed to providing good service now. I now have the quote I wanted and intend on using Mr. Roof Repair again.
I rated them highly based on the quality of the work they did previously combined with the timely, intelligent and professional communication
they are currently providing.
Mark Caspi
- Approximate cost of services:
- $4,700.00
- Company Response
Update - We've been in touch with Mark and explained the reasons behind the lapse in communication.
This certainly is not the norm for us, as the majority of our clients can attest to.
We will be working with Mark once the situation with COVID is behind us, and he has agreed to then post an updated review. As always we appreciate the feed back and hope to continue serving out clients the best way we know how.
With respect and honesty.