From beginning to end, Roadrunner was excellent to deal with.
Ordered a bin only a few days in advance - no problem.
I asked that the bin be dropped off at 7:30am on Thanksgiving Monday (a Holiday!) - no problem.
I asked to have the bin picked up the following day - no problem.
I paid EXACTLY what I was told I would pay with no hidden fees - no problem.
I received an emailed and very detailed receipt complete with proof of disposal - no problem.
I WILL use RBI again on my next reno project and would not hesitate in recommending to others. Other Home Star contractors/companies could learn a thing or two about customer service from RBI.
Thank you to Neil and Doris.
- Approximate cost of services:
- Company Response
Kurt, we appreciate you taking the time to write and tell us of your bin experience. It pleases us to hear that we were able to understand your project needs and deliver a seamless solution for your home renovation. Providing great customer service is not only a top priority, it’s our company’s lifestyle! Thank you, and we look forward to hearing from you again, Neil & Doris