SThomson in Toronto
SThomson in Toronto
2 reviews Toronto, ON

attic re-insulation

Under normal circumstances I would never give anyone/company a perfect score as there is always room for improvement... in this case I had to.

I have a 100 year home with a tricky attic (basically three distict sections). Unfortunately there is only a single access hatch cut in the middle section making the front and back 1/3 of the attic inaccessible. During the preliminary assessment we all conceded that the only option would be to cut a second access hatch in the front 1/3 of the attic so we could at minimum re-insulate over our childrens' rooms (best value approach).

I was so pleasantly surprised by the ultimate outcome. shortly after arriving on site the crew thought they would first try to make their way to the front of the attic from the existing hatch before they conceded to cutting a new hole in my ceiling. unbeleivably and likely the result of some serious acrobatics one of the guys was able to traverse the attic and promptly reinsulate the front 1/3 of my attic without cutting a new hole. This little bit of extra effort saved me a great deal of time and money, as I no longer had to tackle a patch repair, and painting project that would have likely taken my 2 days.

Sales and customer service is all about managing expectations. My expectations for this project were greatly exceeded and for that I thank you and would recommend you to anyone.

Approximate cost of services:
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Company Response

Thank you Scott for your review. We appreciate it. I am surprised also that one of them fit, but am also glad, as I would rather have it that way than cutting a new attic hatch.