L & M International Home Services Ltd.

Formerly L & M Roofing Company Ltd.
Roofing
Markham ON L6B 0L9
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Roofing
L & M International Home Services Ltd.
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86%

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Reviews by rating (past 12 months)

Reviews for L & M International Home Services Ltd.

Average customer rating:
9.2 10 (65 reviews)

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Private User
Private User
Private User reviews Markham, ON
10/10

Chimney rebuilt

L&M is very professional. The workers did an excellent job with skillful craftsmanship on rebuilding the chimney of my house. Highly recommend to those need their chimney repair.

Approximate cost of services:
$3,700.00
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Private User
Private User
Private User reviews Richmond Hill, ON
10/10

New Roof

L&M was professional, the owner responds fast, and reasonable with their prices, he took the time to explain my add on options which I thought was a great way to extend the lifespan of the roof, which should save me some money in the long run!

Approximate cost of services:
$12,000.00
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Adrian
Adrian
0 reviews Toronto, ON
10/10

Complete Roof Change For Single Garage house

I highly recommend L & M International Home Services Ltd. I originally called them for a small roof repair that was caused by wind damage. They came the next day and did the job quickly. Because of how professional they were at their service. I decided to ask his team to change the whole roof this year so I can have a peace of mind for my family for the next several years.

Super responsive communication. Service was professional, the tradesman they have are extremely skilled at their work and their work is top notch.

I would highly recommend them and would be recommending them to my friends and family and business clients in the future as well.

Approximate cost of services:
$10,100.00
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LorneS in Waterloo
LorneS in Waterloo
1 review Mississauga, ON
10/10

Prompt response

During a recent wind storm a roof shingle came loose on my house. I contacted L & M and I was told they would come out as soon as it was safe to do so. They arrived on a cold, windy Sunday in January and took care of the problem for me. I really didn't expect them to come until spring. Pleasant surprise.

Approximate cost of services:
$0.00
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Simon Travels in Ottawa
Simon Travels in Ottawa
1 review Mississauga, ON
10/10

They did excellent roof work!

I used them two times for changing my roof. They did a great job! Highly recommended. The owner Mr. Tam is a pretty honest person and easy to deal with, The quote is reasonable as well. I will definitely use them again.

Approximate cost of services:
$8,000.00
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Calvin in Toronto
Calvin in Toronto
0 reviews Markham, ON
10/10

Roof top renovation

They are all professional worker, done my whole roof top within one day. And also they had progress photo to record what they had done to my roof top. That was really impressive. Absolutely will recommend to my friends who need their roof top fix.

Approximate cost of services:
$4,600.00
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Company Response

Hello Calvin, Thank you for taking the time to write us a review. We are glad to hear that you had a good experience. We look forward to working with you again in the near future. Once again, Thank you for your business.

Tong
Tong
1 review Markham, ON
10/10

Roofing project at Tridel Townhouse

I am one of the Board of Director for the Board 1136. Bosco is the boss of L and M roofing, he is knowledgeable and provided honest opinions to us. The price is reasonable, staffs are efficient and organized. Everyday will clean up the site before going home. It is a trustful roofing Company.

Approximate cost of services:
$800,000.00
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Company Response

Hello Tony,
Thank you for your review. We are looking forward to working with you again in other jobs.
Once again, Thank you for your business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Roofing projects

Hi, Bosco, L & M All Staffs and Workers:
I would like to use this opportunity to thank you for your efforts and help in making our property’s roof worry-free for another 15-25 years. You guys did a wonderful job with excellent handmade projects. Not only is it nice looking and pretty roofing, but also good quality, which increases the value of our property.
I hope in the future years, you keep your promise to take care of our roof, as your warranty.

Approximate cost of services:
$800,000.00
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Company Response

Hello Board members and residents,

On behalf of everyone at L&M International Home Services Ltd., we would like to thank you for the opportunity to work with you on the replacement of your roofs (total of 125 units). It has been a pleasure to serve you.

Your business is much appreciated. If there are any other ways that we can serve you in the future, please let us know.

Once again, thank you for your business. We are looking forward to serve you again in the near future.

Thank you.

Sandeep in Markham
Sandeep in Markham
0 reviews Markham, ON
0/10

Happy Customer.. not anymore: (

Professional presentation of quote. Very promote response to whatsapp messages. Clean job. No issues! Cleaned up very thoroughly. Removed satellite dish at no cost. Explained the whole job very well!

Update: January 2023
My roof was replaced in 2020. Part of the roof is flat, which was replaced as well. That roof leaks every year and water goes in the entrance foyer.
First time his crew came and did the patch work. Next year same issue, he said needed heat cable and needed to move down spout with additional cost of $1400 +.
He could have easily moved the downspout.
He didn't even come to check.
Leak completely damaged foyer ceiling. I have to get done else to resolve this issue. Will never recommend this company ( had give very good rating 2 years ago) but I don't hold the same opinion anymore

Approximate cost of services:
$8,000.00
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Company Response

Hello Sandeep, Thank you very much for your feedback. Please keep in mind that other than roof replacement, we also do eavestrough replacement, windows and doors replacements. We are looking forward to working with you again in another job. Thank You.

Updated Jan 2023
Sandeep, if you look at your house clearly, you can see clearly that there is no room under your flat roof (little balcony), it's an open area underneath your little flat roof so there is no way water can leak into your room from the little flat roof.

As I have told you during my 2 visits, water leaks into your room from the wall, not the little flat roof (balcony). Your room has no water leaks during summer rainy days but only during winter time when the temperature warms up (part of the ice on the main roof melts a bit but the bottom part of the little flat roof still have ice), the drainage on the little flat roof is then blocked by the ice dam and water going into your room from the wall.

Yours is a rental property. If it really leaks every year (like you said) and every time it rains, your tenant would have complained and you would not have waited till now (Dec 2022) to solve the problem. This is a solid proof that the flat roof is not leaking at all, otherwise you will see water leaks under your front porch ( which is directly under your flat roof)

We came to check out your little flat roof in Oct 2021 when it was your first time concern about your little flat roof. However, your concern at that time was only the standing water on the flat roof. I came and welded a flat roof membrane on top of the little flat roof so that you would have less standing water there (I have text msgs to proof my story).
Pls note, it's normal to have some (even a bit) standing water on flat roofs.

Second time you contacted us was in Feb 2022, you complained the leak of your little flat roof. We checked and told you that's the issue with the drainage blockage by the ice dam on the little flat roof that caused water overflow when temperature warmed up a bit and water went into your room from the wall. We then provided you with a quote to install a heated cable (with auto on/off switch) on the little flat roof and also redirect the downspout to solve the problem. At that time, you asked if you could only pick "redirect the downspout" just to save money. I already told you that would not solve the problem without doing all 3. You believe just moving the downspout will solve the problem? Absolutely not. Redirecting the downspout will only avoid water going to the little flat roof from the main roof. However, rainfall will still go directly to the little flat roof and when temperature drops, ice dam will still form on the little flat roof and the drainage blockage by ice dam will happen again. This is not going to solve the problem. Unfortunately, you didn't want to spend money in solving the problem and would rather leave it as is.

In Dec 2022, you contacted me again and told me that you would like to go ahead with the quotation that I provided in Feb 2022, which was 10 months ago. I told you that I would have to come up with an updated quotation because the quotation was only valid for 3 months (as stated on the quote). You were fine with it until you received my updated quotation with the price increased. You are now being upset is only because the price has went up. You strongly understand that the leak is not due to the little flat roof replacement or else, you wouldn't have contacted me in Dec 2022 and wanted to go ahead with the work.

Unfortunately, materials and labour costs have increased dramatically within this year. With no doubt,not only materials and labour, every single items in our daily lives have increased dramatically within this year. There is no way I can keep my 10 months old quotation as all the quotations are only valid for 3 months as stated in my quotation.

Also, when I first quoted you in Feb 2022, it was $800 for all the 3 tasks. But you want to save money to only go with 1 task. With all the materials price went up, labour cost went up, I updated my quote 10 months after to $1200+HST, not $1400+.

Honestly, the permanent way to solve this water leaking issue can be done by redoing the waterproofing membrane inside your brick wall, which I have been providing for my corporate clients for years. The only reason I didn't mention it to you because it's out of your limited budget!

I keep records of all of our conversations. I am more happy to provide them to refresh your memory if you have forgotten any details.

Notes: As I have told you the flat roof has nothing wrong, you will not able to solve this leaking issue even if you hire another roofer to redo the flat roof.
It is clearly the overflow and the wall waterproofing membrane problems. I hope you will listen to my suggestion to correct the overflow problem and stop blaming my flat roof is leaking.

Thanks for your understanding.

Shilpa
Shilpa
7 reviews Markham, ON
10/10

Roof replacement - excellent service, quality work, great team!

We thought that we might need to replace our roof, but were not sure. We spoke with Bosco who was very happy to spend the time to answer all of our questions. He was not pushy at all. He said that we could probably wait until next year, but if there was a big storm this winter then we may have issues. The last thing we wanted was to deal with roof issues when it's -40 outside so we decided to go ahead with getting a complete new roof.

Bosco clearly explained our options and went through the contract, roofing materials and upgrades thoroughly. He made sure that we were happy and understood everything, even if he had to repeat himself. It's a big investment and that type of service is very important to us. I trusted his opinion with regards to upgrades, and he was honest about what would be good and what is probably not worth doing. It took us a while to decide what roof colour to go with. Bosco was very patient and had all the samples we needed to make a choice.

We decided on a day for the roof to be done, but our shingles were not going to arrive in time. Bosco let me know in advance, and another day was booked. He also confirmed closer to the day. He was always quick to respond to any text messages.

On the day his team was on time (a few minutes early actually!) and got started right away after letting us know they were there. They made sure our property area was well protected. They worked hard and the job was done in a day. When the roof was finished our property area was thoroughly cleaned - you wouldn't have a clue that our roof had just been replaced (except for the stunning looking roof!). Bosco was available to answer any questions during the day too. His team were very friendly and polite.

In summary, the whole process was really smooth and easy, no headaches at all. We are really happy with their work, and 100% confident that work was done to the highest standard. I highly recommend Bosco and his team.

Approximate cost of services:
$7,340.00
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Company Response

Hello Shilpa,

Thank you for spending your valuable time in writing me a review.

We are very happy to hear that you are satisfied with our work.

Other roof replacement, we also do attic insulation eavestrough replacement and much more. Hope to serve you again in the near future.

Once again, thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about L & M International Home Services Ltd.

L & M International Home Services Ltd is a home renovation company that specializes in providing renovation services for home owners. We are fully insured, licensed (both GTA and Mississauga) and are registered with WSIB. **** We have over 20 years of experience serving the Greater Toronto Area, Mississauga, Milton, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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