A Plus Air Systems Inc.

Heating & Air Conditioning
ON L6M1Z6
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HomeStars  >  Heating & Air Conditioning in Oakville  >  A Plus Air Systems Inc.   >  Install of Trane AC unit and 500-series humidifier
Jason
Jason
4 reviews Brampton, ON
2/10

Install of Trane AC unit and 500-series humidifier

The problem with this company is you need to get a good installer from them, which is a dice roll. Some others obviously have, I did not. When installing the AC they came unprepared, missing several components so they sent someone out to go get them. Fine. Then the AC didn't work as they didn't wire it properly and someone else had to come later and fix that. They also installed a humidifier but I just found out they didn't wire it properly so now they would have had to come fix that had I not fixed it myself. Fortunately they didn't fry the control board on the humidifier control pad. The directions to wire a humidifier from Trane are so simple my 5 year old niece could do it, so not sure how they made such a mess of it.

When you spend $7k or so on gear you expect proper install. A Plus did NOT deliver. I don't care that they eventually fixed some issues, it shouldn't have been a problem to begin with as you should TEST your work before leaving. Unacceptable.

I give them a 2 for install as they didn't appear to improperly install anything physical (such as cutting holes, mounting, etc), but their wiring was terrible and that is a serious thing to get wrong. I would not recommend them again.

Approximate cost of services:
$7,000.00
4 of 4 people found this review helpful.
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Company Response

Our record do not show you as our customer, please make sure you are addressing to the right company or call us at 416-213-0303. We do 1000's of install a year in your area and we were not able to find an invoice with the name "Jason". Please contact us ASAP.