I am so glad I went with A&A Masonry. From the beginning of the process to the end, their communication, site visits, planning, and execution were all a 10/10.
It started with Greg and Haizel, who were responsive, helpful, and never tried to upsell me on a service I didn't need. Greg even made multiple site visits to my home. We had a complicated issue with step cracking alone multiple walls due to a poor walkup basement installation from the previous owner, and Greg was able to immediately identify the cause of the issue. When we needed an engineer to take a look, I couldn't find a single on that was available. Greg recommended Wesley, who was great and came quickly to do an official assessment. Once we had the scope of the work, A&A communicated their timeline very efficiently.
When it came to the work itself, Jonathan and Michael were incredible. Jonathan called me the day before, explained the process, and even though it was a 3-day job, he called me at the end of each day to describe the work he did, what else he found, and how he resolved it. Without going into details, he went above and beyond each time to resolve the issue. My biggest worry was that his tuckpointing would make the mortar look different than the rest of the house. I don't know how Jonathan did it, but it looks seamless and you can barely tell any work was done. On top of that, in several locations, he even installed supports inside the brickwork to make sure future cracks don't occur.
Overall, I would ABSOLUTELY recommend A&A for future masonry work, or even major projects. Their pricing was competitive, fair, and their crews are very experienced so you don't need to worry about the quality of their work. A&A is the only company I would ever have do future masonry jobs, or even bigger ones like interlocking and landscaping. They are that pleasing to work with.
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- Company Response
Thank you so much for taking the time to share your positive feedback with us!! We are always striving to be the best we can be and I am so proud of our team for doing a stand up job all the way around!
All the best,