I called A & A after receiving 3 other quotes to have some various tuck pointing done, parging and closing up of an old window with bricks. Brad showed up that same day as he had planned to be in the neighbourhood anyway. He was so great at listening to all my concerns and making recommendations. He was also so knowledgable on all matters and at no point did he try to oversell me on anything.In fact, I was concerned that I had a serious issue in my basement that may need to be addressed and after viewing the wall he assured me that it was actually fine and that no masonry work on it was necessary. I really appreciated his honesty about this and the advice on all matters which is what convinced me to go with this company.
The mason that was assigned to my project was Dwight and i can't say enough great things about him. He really did do a stellar job. He arrived at 7:30 sharp and was very courteous and professional. Brad arrived that same morning to do the walk around with Dwight to ensure that all the issues I wanted dealt with were conveyed to him so nothing would get missed. Dwight's work was truly impressive and it was clear to me that he really wanted to ensure the job was done right and to a high standard. He did an incredible with matching the mortar for the tuck pointing as well as the new bricks that were needed to close in the old window. He worked such a long day and came back again the next day at 7:30am again to finish up some final details and cleaned up everything when he left.
When ever I need to use A & A again, I will be strictly requesting Dwight for the job. He was so courteous and his work ethic as well as quality of work was really outstanding.
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- Company Response
Thanks Robin! I'll pass this on to Brad and Dwight, both of whom exemplify the standards of our company. --Andy