A&A Masonry

Foundations
Toronto ON M9B 3X2
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Suri in Weston Village
Suri in Weston Village
2 reviews York, ON
10/10

Masonry

We had an emergency masonry job that had to be completed before our roofer could finish his work. Finding someone to do the tuckpointing was proving difficult until I found your site by chance and started looking through the reviews to find someone who is near my location. I found A & A Home Improvements reviews to be exceptional and I loved his replies back to the clients -- a man after my own heart with regards to customer service!! (We own an old-fashioned retail business). So I called Andy to see if he was available to come and see our job. Unfortunately, he was busy with other jobs but he said he would make a call to a colleague on our behalf seeing that it was an emergency repair. Within minutes, he called back, told me he was able to contact someone for us and they would call us shortly. A man of his word, his contact called me within 45 minutes to tell me that in understanding our situation to be an emergency, they have been able to re-arrange another job and send someone to us at the crack of dawn the next day to give us a quote and potentially start immediately.

The man arrived exactly at the time he said, he gave us the quote which was far less than I had imagined it would be and started immediately on the job. My husband and I have been so stressed out over this repair and the prospect of finding someone who can do this immediately in order for our roofer to finish on time. Andy saved our day, our roofer's schedule and our sanity. And he is making nothing on the job except for our undying gratitude. We try to offer the same customer service in our business, even when we won't be making the sale and it is very special for us to be able to find a like-minded contractor. We will definitely be calling Andy in the future to actually do some work for us!

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Company Response

Wow! Thanks so much, Suri. I am more than paid back by your kind acknowledgement!

--Andy