We had our house shingled by Royal York and within a couple of months had a leak. Royal York came and looked at it once, but did nothing and never returned, no matter how many times I phoned them over a period of months. They stopped picking up calls from my home number, so I had to use other phones. However, their 8-year guarantee looks beautiful if you want to frame it!
- Approximate cost of services:
- $9,500.00
- Company Response
We are sorry to hear about this situation. In our company we take any warranty issues very seriously. However, based on the limited information provided in this review we were unable to indentify you as our customer. Could you please contact our office by phone, by e-mail, or through the on-line warranty inquiry form provided on our website? Then, we’ll be happy to attend your property and investigate the case in detail. Sincerely, Royal York Roofing Ltd. Management.