Ecoline Windows

Windows & Doors Installation & Service
Edmonton AB T5J 3S9
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Reviews for Ecoline Windows

Average customer rating:
9.2 10 (1087 reviews)

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Lisa in Calgary in Calgary
Lisa in Calgary in Calgary
1 review Calgary, AB
10/10

Window Replacement

I had contracted EcoLine windows to replace 12 Windows in my home. They did a great job. Installers were on time and took an extra care on installing every single window. I am happy with the final results and the product is even better then was anticipated.

Approximate cost of services:
$0.00
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Janice and Peter in Edmonton
Janice and Peter in Edmonton
1 review EDMONTON, AB
10/10

Eight new triple pane windows installed.

We had our 25 year old windows replaced with 8 new ones. The team was professional, knowledgable, and did a super job. They also made sure the rooms and lawn were totally cleaned before they left. One of the screens had a slight hole in it, and a new one was delivered the NEXT day by the supervisor, who personally inspected every window to make sure they were installed correctly. He also went over all the features and made sure we knew how everything worked.

Approximate cost of services:
$0.00
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Dor
Dor
4 reviews EDMONTON, AB
9/10

Window replacement

They were a bunch of hard working people. They were very organized and clean. They would not leave any messes behind. I would recommend them to anyone who needs their window fixed.

Approximate cost of services:
$9,000.00
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Nathan and Angelena in Edmonton
Nathan and Angelena in Edmonton
3 reviews Edmonton, AB
10/10

Ordered windows but had to cancel contract

We had ordered windows at a fantastic price and put a "non refundable" deposit down. Problems arose and we could not get the windows at that time. They were very understanding and even gave us our deposit back and asked us to return when we were ready.

Approximate cost of services:
$0.00
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Reagan in Calgary
Reagan in Calgary
2 reviews Calgary, AB
2/10

Exterior doors - shotty workmanship

In response to Ecoline - I did in fact install the screen door to the product, as I have done with MANY screen doors prior. The fact that the door trim was put together with 6 staples was the reason the whole door and trim fell off. There is no such stated warranty that I had to use Ecoline to put on or provide the screen door. As for calling the service department, I have many, many times contacted the service department, made appointments for a person to come and 'assess' the situation with no one ever showing up. We have purchased over $13,000 worth of doors and windows with Ecoline, to me this is horrible service provided after the fact.

Approximate cost of services:
$0.00
4 of 4 people found this review helpful.
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Company Response

Dear Reagan,
Thank you for your review and compliments to Dmitri. As was explained earlier it is not the product that caused the issue at hand, it is the amateur installation on your part. Ecoline doors work very well with many types of screen doors and our technicians are specially trained to install screen doors, which are then always warranted for defects in both product and workmanship. You chose to install the screen door yourself and tempered the door installed by Ecoline, it is unfortunate but we cannot take responsibility for your installation and damages it caused to the already installed product. In the future we suggest you to hire professional technician to do the job, that way the workmanship will be warranted for years to come. In the meantime, please contact our service department as they have been trying to arrange for one time complimentary service to repair the door, but were unable to reach you.

Helloj87654
Helloj87654
2 reviews Calgary, AB
8/10

Install Windows

We met with one of the sale guys awhile back in April to get some of our old windows in our 50 year old house replaced. The one gentlemen we met with was very knowledgable about the products and showed us some samples as to what eco-line windows are all about. We loved the fact that he suggested for the kitchen windows to have them be able to pull out.... which is a great suggestion for cleaning!

The guys will be coming to install our windows in July-August.. can't wait to have them installed!

Approximate cost of services:
$4,000.00
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Mike
Mike
2 reviews Calgary, AB
10/10

New Windows

We contracted EcoLine to install new windows in our home. We are very impressed with the team. It took them extra time to get the old windows out, so there was no damage to our stucco. New windows fitted very well and we enjoy our new windows.

Approximate cost of services:
$5,000.00
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Allen Martin in Calgary
Allen Martin in Calgary
2 reviews CALGARY, AB
10/10

Replacement Windows

It was a very good experience from start to finish. It feels that the company is well organized on levels. Office stuff were efficient and friendly, sales guy knowledgeable and able to give good advise, installers knew exactly what to do and finished the work fast and without wasting time. Windows look great, we love the vinyl trims. Would recommend them with no hesitation.

Approximate cost of services:
$10,000.00
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Anonymous in Calgary
Anonymous in Calgary
1 review CALGARY, AB
9/10

Windows and door installation

We had 7 windows and a huge sliding door installed by Ecoline in the fall of 2011. Dimitri was very knowledgeable during the quote, and the price was extremely competitive, especially considering the company offered triple pane windows, which others hadn't for the same ball park price (still several thousand dollars cheaper than the Home Depot quote!). The windows are beautiful, and the installation was quick and professional, with all materials cleaned up afterward. Installers were courteous and friendly. The windows appear to be of high quality and are made in Canada. Our only minor complaint was that they took a couple of weeks longer to arrive than promised. We were very pleased with Ecoline and would recommend them.

Approximate cost of services:
$11,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ecoline Windows

We specialize in replacement windows, doors and patio doors for the residential market and work directly with homeowners, and take care of supplying and installing the windows and doors. We offer energy efficient vinyl windows, steel and fibreglass doors and patio doors. Our window options include casement, awning, slider, hung, bay, bow, shape and combination windows. Our windows and doors available with triple-pane glass on all our models including slider and hung windows. We offer financing options, and have our own dedicated installers. After the installation we dispose of your old windows and doors. All our windows and doors come with product and installation warranty. Our mission is to improve your home!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Patio Doors, Exterior Doors.
SERVICES
Supply and Install Windows and Doors, Wall Cutouts, Opening Enlargements, Building of Bay & Bow Windows, Exterior Doors.
STYLES
Casements, Awnings, Single & Double Hung Tilts, Single & Double Sliders, Bay Windows, Bow Windows, Picture Windows, Architectural etc.
WEBSITE
https://www.ecolinewindows.ca
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cheque, Interact, Visa, MasterCard, American Express, E-transfer
MEMBERSHIPS
BBB, Energy Star, NAFS 11, Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25-Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.