My wife and I are just wrapped up our Flooring reno and figured now would be a good time to get the ducts cleaned. So I went to home star, clicked on Paul's company, checked his HomeStars rating on here and saw all the positive reviews. One voicemail, which was responded and we set a date. They showed up right on the interval of time that was given, explained the process, covered all flooring vents that needed to be, had the job completed in a little under 2 hours. Ducts are clean . Hiring people to perform work on your house is always a risk but this paid off with “the Duct Cleaning” was quite simply painless. Polite, professional, thorough and conscientious were Adrian and Ryan....I highly recommend them.
PS. Would have liked the Crew to have had washable Furnace Filters with them like the last guy provided a new one for me, but ah !
- Approximate cost of services:
- Company Response
Hi Renne. Thanks for taking the time to share about your experience with us. Appreciate the kind words about the company. Although the issues of filters have been brought up many times, we do only carry a few of the most basic sizes, so unless a new filter is requested at the time of booking, we can have one available, otherwise you would need to pick them up from "home depot" or order online. Believe me, I would love to be able to carry every size and type of filter & humidifier pad, but unless we start driving a transport truck, there's just too many sizes to have and no room on the trucks. Give me a call directly if you would like me to drop off a couple filters, or one of those re-usable washable ones, and I'll gladly do that next time we are in your area. Thanks again for such a detailed review, it is truly appreciated, and the only way we can make sure were doing a good job, and find ways to improve, so thank you for that. If we can be of any service again in the future, feel free to contact us. All the best, Paul