Duct cleaning - nothing special
I contacted Paul and his team for a duct cleaning. My wife and I had not really planned the whole thing, with our baby's arrival being priority in our lives.
The website indicated we could get a booking after March 28. Our baby is due March 29. I asked Paul about flexibility if I need to rebook or cancel. Instead, he immediately contacted me, and offered me something the very next day!
Adrian came on time. He was polite and professional. He completed the work within the indicated time frame. When I asked him if everything was working as it should be, he said the equipment, though old, was working fine.
The price was $329 - as advertised. No gimmicks, no slick sales moves, and certainly no extras.
I immediately e-mailed Paul to thank him again for accommodating us at the last second. Also, I told Paul we'd use him again, and definitely will refer DCS to family and friends. Good work, Paul and the team at DCS!
- Approximate cost of services:
- $329.00
- Company Response
Hey Ken. Thanks for taking the time to share about your experience with us. Glad you were happy with the work and that we were able to accommodate you to get the work clean before the arrival of your new family member (congrats by the way) If we can be of any help or service in the future, please give us a call. Thanks again for your business, it is greatly appreciated. ~Paul