There was insulation coming up through my registers. I was concerned about where it might be coming from. I called the company and Paul answered. He was very knowledgeable and after speaking with him for a few minutes he decided to come take a look at the situation. Paul had a look at my furnace and pin-pointed where the issue might be coming from (even though I had asked a different company prior to speaking with Paul and they had no clue as to what was going on). He had a look at the furnace and sure enough found the problem and resolved it quickly. Paul found a bunch of insulation and garbage beside the coil. He vacuumed it all up and cleaned the tray inside. Paul was very THOROUGH in doing the job and explained everything as he went along. What a relief to find someone who knows what they are doing and is genuine and honest. He went above and beyond and I will not soon forget. I will definitely be contacting The Duct Cleaning Specialists again for ALL future work. Thanks, yet again for being so awesome!!
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- Company Response
Hi Jeremy. Thank you for taking the time to share about your experience with us. Glad everything went well and you were happy with the work performed. If we can be of any help or service in the future, please keep us in mind. Have a great day. ~Paul