I hired FG to do a property fence and a gate in 2010. Now I need a deck and saw their name on HomeStars. STAY AWAY!!! They did not meet the completion date and did a horrible job! , I had asked to have it finished "before" the May 24 weekend and it was completed June 30 only after back and forth calls and emails. (I have 60 emails to prove these points). Their workers took the path of least resistance and put the gate where they felt (horrible esthetically) and the boards were SHORT. They came back to fix it, but a LOT of PAIN to get them to comply.
- Company Response
Our company strives on respecting all customers and their fencing needs. When signing with FG Fencing, customers are informed on the length of time it would take for installation to begin. Customers are advised that locates are essentially needed, and that jobs are scheduled in sequential order. Very rarely do we encounter a customer who is dissatisfied with this most common protocol. Here at FG Fencing, we make it a point to address any concerns a customer may have, and deal with any unforeseen circumstances. Not only do we take great pride in our work, but also in our customer service.