Sureflow Plumbing & Drain

Plumbing
102 Trudeau Dr Vaughan ON L4H 0C9
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Sureflow Plumbing & Drain
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96%

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Reviews by rating (past 12 months)
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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Sureflow Plumbing & Drain

Average customer rating:
9.9 10 (42 reviews)

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Mat
Mat
0 reviews Vaughan, ON
10/10

Clogged main drain

Had an issue with a clogged main drain in the basement. Sureflow came fast and fixed it quickly. Great prices and great service. Highly recommended. Would use this company again!

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Company Response

Thank You Mat,
We greatly appreciate the amazing review as reviews like your help us build a awesome clientele like your self. Thank you again and we hope to serve you again in the future.

Thank You
Sureflow Plumbing & Drain

honesty
honesty
0 reviews Innisfil, ON
10/10

Installation of second Liberty Sump Pump

I went through a series of Plumbing Companies , all with promise to do the job right... But mostly was very dissatisfied with low quality work and being very unprofessional.... Many times was over charged and plumbing jobs not done properly and to plumbing code......
Until I found Sureflow Plumbing and Drain !
The Owner John was truly a special find... He listened to my concerns, and took his time to explain in detail what needed to be done..
I found him to be knowledgeable, polite and respectful and very thorough...
John pays attention to detail and always works neat and clean...
Many trades people do not work neatly and pay attention to detail ,in the manner John truly does !
Thankyou again John for your honesty and taking the best care of all my plumbing needs...
Regards,
Isabel G.

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Company Response

Thank you Isabel,
We appreciate the amazing review and as you already know customer satisfaction is our priority. John is a very picky tradesman and try's to instil that quality in all his employees, we appreciate your business and are here for you anytime.

Thank You
Sureflow Plumbing & Drain

Rachel and Steve Bertocchi
Rachel and Steve Bertocchi
0 reviews , ON
10/10

Amazing service

We just had Ron and Will service our kitchen sink.
I cannot express how amazing these guys are. They were polite, knowledgeable and outright nice guys.

If we ever have a plumbing issue, we are definitely calling up Sure Flo.

Thanks sooo much for the amazing service!

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Company Response

Thank you,
We strive to provide the best service in the business and will definitely let Ron and team know what a great job they have done.

Thank You
Sureflow Plumbing & Drain

Dodi in Oshawa
Dodi in Oshawa
0 reviews Brampton, ON
10/10

Kitchen Sink Repair

When our kitchen sink started clogging up, we called Sureflow for an appointment. We got one the same day and Ron came in to assess and provided a couple of options. Before the call I first tried doing it myself and somehow got the snake machine stuck, that’s when I called the pros. Ron opened it up and was able to remove it for me and did the snake plus the hydro jetting. he did an amazing job and got it cleared up in no time. He also recommended to adjust the pipes in the basement and was able to do it right away. Very professional and friendly. I would highly recommend him and Sureflow to my friends and colleagues.

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Company Response

Thank you Dodi,
We appreciate the amazing review and will definitely let Ron know what a great job he has done. We strive to provide industry leading service quality, and aim to please our clients. It's great to see when our clients see our hard work.

Thank You
Sureflow Plumbing & Drain

Elizabeth in Toronto
Elizabeth in Toronto
0 reviews Innisfil, ON
10/10

Clogged drain / broken pipe under kitchen sink

Clogged drain in the kitchen sink, then discovered a broken connection joining the sink to the drain pipe. Called SureFlow and made an appointment. Ron arrived right on time, and was professional, courteous knowledgeable and friendly. He was thorough in his examination of the issue, gave us options for the repair and explained the pros and cons to each. We agreed to the quote and he got right to work. Ron did an excellent job on the repair, the work was neat and he left our home as clean, if not cleaner, than when he arrived. I'll definitely call Sureflow for any future plumbing needs.

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Company Response

Thank you Elizabeth,
Ron is definitely a asset to our establishment and we strive to provide industry leading quality service. We greatly appreciate the amazing review and hope to serve you again in the future.

Thank You
Sureflow Plumbing & Drain

Private User
Private User
Private User reviews Toronto, ON
9/10

Sink Drain Leaking

Called in the morning and they came the same day to fix the leak. Rian did a great job. He and Nick were very polite, tidy and worked well. I would recommend Sure Flow Plumbing.

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Company Response

Thank You, we appreciate the review we strive to provide the best service in the industry.

Thank You
Sureflow Plumbing & Drain

Thip Thip
Thip Thip
0 reviews Vaughan, ON
10/10

One day two visits

What a crazy day!! Thank you to Ron for coming back and John/Giovanni to save us a second time! After Ron had declogged our toilet, later that night we noticed water dripping right down to the basement from what looked like the same place as we just had fixed. Called them back to inform them that there was a leakage issue and they were able to come and figure out the problem. Weird coincidence that there was a pipe issue too! Thank you Ron for coming back to verify his work, which shows me that they take accountability for their job. John was great as well and they quickly figured out the problem and was able to fix it! Amazing and still pleasant to deal with even after a long day! Thank you!

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Company Response

Thank you for the amazing review we appreciate business, it definitely was a coincidence and what are the chances. John and Ron had told me that you and your family were a absolute pleasure to work for. Thank you again and please do not hesitate to call us whenever you need us.

Private User
Private User
Private User reviews Mississauga, ON
6/10

Fix toilet flusher, snake drains slow draining

Ryan and Nick were polite and neat and on time. They explained costs after assessment of flusher and draining. The $320 cost for the first drain plus $150 for each other one needing it came as a surprise and too costly for our budget. We proceeded with the toilet repair and Ryan efficiently fixed the flusher and the cost was included in the $69 initial service charge. Paid $77.97

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Company Response

Hello,
Thank you for your feedback we apologize for your experience, at Sureflow we always value our customers and would like you to call our office to discuss further and how to make your experience better. Please call 416-825-9911

Sureflow Plumbing & Drain Team.

Robert in Orangeville
Robert in Orangeville
1 review Orangeville, ON
10/10

Drainage problem in kitchen

On Friday night the drain pipe under our kitchen sink began to leak. I called Sureflow, and on Saturday, Rian came in and replaced our aging, corroded pipes very quickly. He was polite, friendly, explained exactly what needed to be done, and did fine, professional work. I highly recommend Sureflow, and Rian.

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Company Response

Thank you Robert,
We pride ourselves on providing the best possible service in the business, and we appreciate the amazing review. We will definitely let Rian know the great feedback that we received. Thank you again.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Blocked Main Drain

We had an issue in our basement with the drain overflowing which was a result of blocked main drain. Called and interacted with Nikki who was very helpful, asked us questions and helped us with what would happen next. We got a notification that a team was on the way minutes after the initial call.
Giovanni and Juarez were courteous, wore appropriate covid ppe and wore shoe coverings and were very careful in keeping mess minimal. Assessed the issue and laid down the services and costs so we could accept or decline.
There were some hiccups and unforeseen issues in our case but they did their best to help us and go the extra mile to make sure we were satisfied and have a clear picture of what was going on. This was our first time needing plumbing services and I can see why Sureflow was at the top when searching for one.
Our family was very appreciative of their fair and honest service with unblocking our main drain. High marks all around. Thanks!

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Company Response

Thank you,
Customer service is our top priority at Sureflow Plumbing & Drain and I'm very happy that Giovanni and his team were able to assist you and did a great job. We appreciate the amazing review and hope to serve you again in the future. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sureflow Plumbing & Drain

Sureflow Plumbing was established in 2007.
Sureflow is a family operated business.
We focus on providing fast and reliable service.
Call Sureflow, Flush the Rest!
416-825-9911

CATEGORIES
Plumbing and Drain Services
SERVICES
Install/Repair Basement Drainage Install, Clear Drain Clog or Blockage, Camera Inspection Drain Line Breakage, Repair or Replace Faucets or Pipes Install or Replace Garbage Disposal, Plumbing for Renovations or Additions , Install Septic System Repair Septic System, Clean or Pump Septic Tank, Clear Sewer Main, Install, Replace or Repair Sewer Main, Install or Replace Shower, Repair or Replace Sump Pump, Install Sump Pump or Interior Foundation Drain, Install Tankless Water Heater Install/Repair/Service Water Heater, Install/Replace/Repair Water Main, Install/Repair Water Treatment System, Install/Repair Well Pump, and much more.
SPECIALITIES
Plumbing, Drainage, Backflow Testing, Hydro Jetting, Power Flushing
WEBSITE
https://www.sureflow.ca
YEAR ESTABLISHED
2007
PAYMENT METHOD
Cash, Cheques, E-Transfer, VISA/Mastercard Credit or Debit
LICENSES
City and Municipal
MEMBERSHIPS
College Of Trades
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One Year
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