Overpriced and poorly installed
We bought a new Bosch dishwasher from Midland Appliance who use HAN for the installation which gets performed according to warranty of the manufacturer. This is where the problem is as many manufacturers supply sub standard installation parts which must be used. In our case they used the BOSCH supplied 1cm screw on each side to hold in the dishwasher drilled into MDF. After one year both screws stripped out and HAN is asking for another 250 to reinstall...huh!
If it was done properly the first time they would have drilled into the plywood above but according to warranty this is not permitted. I have since confirmed that this model is warrantied to clip from the top, so no effort to admit their own deficiencies. HAN is ok with doing a crappy job ( but it is according to the warranty). IMO there is no excuse for knowingly doing an inferior and insufficient job based on what you're told to do. At $300 for install it's reasonable to expect it done right and last as long as the dishwasher does.
- Approximate cost of services:
- $300.00