BC Wide was hired to clean our ducts. They used a long tube, which had a significant tear in it, that vented to the side of our house. We were surprised by how fast the cleaning was and questioned to make sure he got all the vents. Fast forward 3 months when we turned the system on. Well... dust and reno debris have been coming out of the ducts for weeks, covering our floors and carpet, and there’s dust everywhere. There were also numerous attempts to sell us repairs and upgrades on our heating system. When we spoke to them about it, the woman who answered the phone basically hung up on us. My husband was very respectful and calm. She literally didn’t say a word. No apology, no concern. Just OK, then click.