I only contacted companies that were rated highly on Homestars and even of that select group, M& R roofing was the most professional, courteous, punctual, and knowledgeable. Unlike other quotes, theirs was detailed, on time and very clear. (Some companies were 45 minutes late in meeting me and then never followed through with information.) Customer service from M&R on the other hand was excellent. The roof looks great-- it was started on time, completed on time, and the crew was professional and hard working. If the roof didn't come with a lifetime guarantee - I'd for sure use these guys again! You should too!
- Approximate cost of services:
- $7,000.00
- Company Response
Michelle, thank you for finding us on Homestars and further supporting it by leaving a review. We extend ourselves in many areas of our services and the estimate/quote process is one we pay much attention to. Our estimators are very educated, trained and experienced in roofing applications and client service. We try to translate that knowledge to paper in the estimate process with as much detail and clarity as possible. Not only are our estimates detailed but, clients also have access to review our internal work orders before production to confirm that any special requests or arrangements during the estimate/sales period are captured in the work order. This providing of information is time consuming but, we believe it is essential. I am thrilled to hear it is also appreciated by our clients and distinguishes us form our competitors.