TMC Restoration

Everyone at TMC was knowledgeable and helpful. They did a wonderful job on reupholstering my sofa, the work was completed to my expectations and delivered on time. I would definitely recommend TMC

My elderly mother was intercepted by TMC Restoration at a mall display. (I believe this is TMC's only way of finding customers these days, as anyone with an internet connection will very quickly discover the bad news about this company's sales tactics.) The salesman visited my mother at her very modest rental apartment, and a couple of hours later, had her committed to spend $8,000 on refinishing a worthless old dining set. The contracts were so confusing that my mother was unable to tell me how much she owed these people. I say "contracts" because the grand total was spread across THREE contracts, obviously to hide the size of the commitment my mother was being induced to make. Of course, she was told that she was saving big thanks to a seniors' discount, but the reality was that she was being gouged for services. For example, she was charged $500 per cloth seat cover on her dining room chairs.

When I learned what had happened here, I confronted the salesman, who tried his sales pitch on ME! He said that this beautiful dining set would be a source of pride to my mother for the next 20 years. Really, TMC? Given that my mother is 88 years old, she would be statistically fortunate to be around for the next 20 MONTHS!

So, the long and short of it is that my naive, trusting and cognitively impaired 88-year-old mother got ripped off to the tune of $8,000. She's fortunate that she has me to help her. Otherwise, she would have ended up like that poor woman in Pat Foran's Consumer Alert on CTV News.

Shame on you, TMC. If it's true that you reap what you sow, you've got a bumper crop of karma coming your way.

TMC Restoration reupholstered my recliner and they did an awesome job, I wouldn't change a thing! they kept there promise and returned my chair on time and within budget. Thanks again.

TMC did a great job, I received phone calls to advise the progress and it made me feel part of the complete process. The estimator was great, the job got done on time and within budget. Thanks TMC!

Thank you T.M.C. for taking care of the problems we had initially with the re-upholstering of our sofa and loveseat. I am glad to see you now have a customer service department that cares for the customer.

3. Was the Estimator knowledgeable? Yes
4. Did the work get completed on time? Yes
5. Did the work get completed within your budget? Yes
6. Is there anything that sets our staff apart from other furniture restoration companies you have dealt with in the past? Great staff.

7. What could we have done to serve your needs better? Nothing.

3. Was the Estimator knowledgeable? Yes
4. Did the work get completed on time? Yes
5. Did the work get completed within your budget? Yes
6. Is there anything that sets our staff apart from other furniture restoration companies you have dealt with in the past?

7. What could we have done to serve your needs better?

Better packing upon delivery... had to send some stuff back to get redone twice before everything was all good as it was chipped every time they delivered it.

I feel as though my furniture was held hostage for three months. I was so happy when the delivery truck arrived and my table was returned that I just paid the exorbitant fee. I am dissatisifed with the result. The stain they used does not match the set. They only accepted payment in the form of a certified cheque, which is not what I was told initially. And they only deliver between the hours of 3 and 11pm. Rather late. Buyer beware. I wish I had read the comments on this site before I ever dealt with this company. Please do your homework. Their work is overpriced and their business practices are very suspect.

ripped off! 30 year old classic modern set beautiful lines, Tino at tmc ruined them. called me up blabbering about the beautiful set, and recommended jute lining at his cost of $1000. I agreed. when the set was delivered, I had to install the arms, and noticed that instead of jute he used scraps of leftover materials.the set is overstuffed, the stitching is crooked, and the workmanship substandard. They even reused some of the foam which they were supposed to replace..I wouldn't let these people reupholster a bean bag. I read some of the reviews, and noticed a pattern here. From the over priced estimate to the drop in price, then the phone call to the office to consult on a better deal, to the follow up calls raving about the great piece then the upsell for "better quality"...It's a con! don't use this company. If you have an eye for detail, you will be disappointed with the results.These people do not deal in good faith. I would have been better off dumping the set and buying a new one.The whole experience has left me feeling violated.